Very good service and the best value I could find on in the internet for these aprons which were used at a wedding to carve joints of meat at the tables!
Very happy with price and product. Only downside was had to email after 10 days for a progress update and was then told item would be shortly delivered, which it was, so I'll never know whether that...
One glass broken on arrival, driver noticed, but heard nothing since- it's not a problem but would have been nice for it to be acknowledged.
Stephensons
Stephensons
12 years ago
Thank you for the kind feedback on your recent order.
I am sorry to hear that one of your glasses was broken upon arrival. As you pointed out, our driver did notice this and immediately phoned it through to our customer services department.
So you are aware, we did then credit your account for the value of the broken glass, therefore your account with ourselves currently stands £0.95 in credit which can be discounted off any future orders.
Please accept my apologies that this was not highlighted to you at the time and neither the option to have the credit applied back to the card with which you paid or a replacement glass was not offered to you.
If you would like to avail of one of these options rather than use the credit against a future order, please do not hesitate to let me know and i would be more than happy to do this for you
Kind regards,
Peter Crossen,
Customer Services Manager
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.