Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о smol

Просмотр всех 33,664 отзывов

Becky

Подтверждено Feefo

6 months ago

Что Becky сказал(-а) о smol:

Excellent customer service, always replaced faulty items quickly.

Adrienn Marshall

smol

6 months ago

Thank you for your amazing support and great to hear our lovely team took such great care of you!

Надежный клиент

Подтверждено Feefo

6 months ago

Products good. Eco friendly, which is why I use them. Changing delivery dates etc is fairly straight forward.

Kathryn Burkey

smol

6 months ago

This is brilliant, thank you for your amazing feedback! We are so happy to hear you are impressed with your smol. Your wonderful choices are making a huge difference to our planet and its future , and we are so glad that our easy-to-manage delivery dates are a great fit for your home. Thank you for your wonderful support!

Helen

Подтверждено Feefo

GBR

6 months ago

Что Helen сказал(-а) о smol:

SMOL fantastic range of products

Easy to manage deliveries and orders through the website. Great customer service, competitive pricing and speedy deliveries.

Kathryn Burkey

smol

6 months ago

This is brilliant, thank you for your amazing feedback! We are so thrilled to read how impressed you are with your smol. It is so good to hear that our website and speedy deliveries are a great fit for you. We're also pleased to hear our lovely team were on hand to help you , as we're always looking at improving what we do.

Judith

Подтверждено Feefo

GBR

6 months ago

Что Judith сказал(-а) о smol:

They are great to deal with and love the ethos

Надежный клиент

Подтверждено Feefo

6 months ago

Absolutely fine, prompt delivery, support given with trouble shooting. Email communication is clean and not too frequent

Kathryn Burkey

smol

6 months ago

Thank you for your feedback! We are so pleased our lovely team were on hand to help you with troubleshooting. We're always looking at improving what we do, so we really appreciate you sharing how much you enjoy our communications. Thank you for your wonderful support!

Barbara

Подтверждено Feefo

GBR

6 months ago

Что Barbara сказал(-а) о smol:

Excellent service.

I have never had a problem with SMOL they have been excellent goods always arrive on time. I am more than satisfied with the goods I have received. If I find i haven't used as much as I thought I...

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Kathryn Burkey

smol

6 months ago

This is brilliant, thank you for your amazing feedback! We are so thrilled to read how impressed you are with your smol. It is so good to hear that our service has been a great fit for you and that you find it easy to change your delivery dates. Thank you so much for your wonderful support!

Valerie

Подтверждено Feefo

GBR

6 months ago

Что Valerie сказал(-а) о smol:

Generally good, no real niggles.

Christine

Подтверждено Feefo

6 months ago

Что Christine сказал(-а) о smol:

Brilliant

Kathryn Burkey

smol

6 months ago

This is brilliant! Thank you for your amazing feedback. We are so happy to hear you are impressed with your smol.

Peter

Подтверждено Feefo

GBR

6 months ago

Что Peter сказал(-а) о smol:

Always excellent customer service and communications. They don’t swamp you with emails but let you know about their products.

Kathryn Burkey

smol

6 months ago

This is brilliant. Thank you for your amazing feedback and support. We are so pleased our lovely team were on hand to help you. We're always looking at improving what we do, so we really appreciate you sharing how much you enjoy our communications.

Heather

Подтверждено Feefo

GBR

6 months ago

Что Heather сказал(-а) о smol:

Good service, I like the fact I can delay/change delivery dates. The speed of delivery is excellent

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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