Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Secure Trust Bank

Просмотр всех 6,381 отзывов

David Selby9

Подтверждено Feefo

Walsall

1 year ago

Что David Selby9 сказал(-а) о Secure Trust Bank:

Faultless

Sophie

Secure Trust Bank

1 year ago

Hi David, We are pleased to hear you are satisfied with the service we provide! Thank you for your review Kind regards, Sophie

Надежный клиент

Подтверждено Feefo

1 year ago

Easy online application process.

Easy to open online account.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear this! Thank you for taking the time to leave your review! Kind regards, Sophie

Надежный клиент

Подтверждено Feefo

1 year ago

Courteous and efficient

First class, very efficient and approachable. All queries answered promptly and explained and easy to understand.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear this! Thank you for taking the time to leave your review Kind regards, Sophie

Joan Burgess

Подтверждено Feefo

Barry

1 year ago

Что Joan Burgess сказал(-а) о Secure Trust Bank:

New investment

Have invested with Secure Trust in the past and have always been satisfied

Sophie

Secure Trust Bank

1 year ago

Hi Joan, We are pleased to hear you are satisfied with us as a bank, Thank you for taking the time to leave your review! Kind regards, Sophie

Grace Simpson

Подтверждено Feefo

Carluke

1 year ago

Что Grace Simpson сказал(-а) о Secure Trust Bank:

Not consistent

Not consistent! We have a joint account, some communication came to me, some went to my husband. My husband phoned to check if his instruction to reinvest had been received as I had been notified...

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Louise

Secure Trust Bank

1 year ago

Hello Grace, We are sorry to hear that Secure Trust Bank has not met your expectation regarding communications sent. Your feedback is valuable to us and is regularly reviewed by our senior management team to help us improve the products and services we offer. If you would like to discuss your account further, please contact our customer service team on 0325 117 092 who will be happy to assist. Kind regards, Louise

Надежный клиент

Подтверждено Feefo

1 year ago

A Bank Of Excellence. The most efficient and reliable savings bank Used

Having experienced different banks and saving platforms I would say that Secure Trust Bank have been the most consistently efficient and reliable that I have dealt with. There has never been any...

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Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are satisfied with the service we provide! Thank you for taking the time to leave your review! Kind regards, Sophie

Надежный клиент

Подтверждено Feefo

1 year ago

Very patient gent of yours helped sort out the tangle of my account which had arisen due to my mistake.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear one of our agents was able to assist with your query! Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

Надежный клиент

Подтверждено Feefo

1 year ago

Staff member I spoke to was very polite, had time for me , was courteous and sorted my query.

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear, We are pleased you are satisfied with the service provided! Thank you for taking the time to leave your review Kind regards, Sophie

Надежный клиент

Подтверждено Feefo

1 year ago

Moving funds within Secure Trust

Unintelligent. With the exceotion of Tarik no one showed any initiative to resolve our request. Pushing us for pillar to post wasting our time and effort. Unproductive.

Louise

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that Secure Trust Bank has not met your expectation. As your name is not visible here, we are unfortunately unable to contact you. If you need any further assistance regarding your account, please give us a call on 03451 117 092. We really appreciate your feedback, this is regularly reviewed by our senior management team to help us improve our products and services. Kind regards, Louise

RobertL

Подтверждено Feefo

Bangor

1 year ago

Что RobertL сказал(-а) о Secure Trust Bank:

Competitive and efficient banking

Money transfer process was quick and problem free compared to similar transfers with other banks.

Sophie

Secure Trust Bank

1 year ago

Hi Robert, We are pleased to hear you have had no issue transferring funds with us! Thank you for your review! Kind regards, Sophie

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Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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