Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Secure Trust Bank

Просмотр всех 6,381 отзывов

Надежный клиент

Подтверждено Feefo

1 year ago

Top Bank

spot on bank never had a single issue over a number of years banking with them

Louise

Secure Trust Bank

1 year ago

Hello, This is great to hear! Thank you for taking the time to leave you positive review. Kind regards, Louise

Надежный клиент

Подтверждено Feefo

1 year ago

A friendly interface app

It's a friendly interface app, easy to navigate and understand, tasks can be carried out efficiently without confusion and quickly. I appreciate using this app.

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your positive feedback it is appreciated! It is great to hear you have found our app easy to navigate. Kind regards, Louise

Janie Loftus

Подтверждено Feefo

Macclesfield

1 year ago

Что Janie Loftus сказал(-а) о Secure Trust Bank:

Great banking experience.

My money felt safe. I could make easy use of the website. Access to my money was straight forward.

Louise

Secure Trust Bank

1 year ago

Hello Janie, It is great to hear you have felt safe saving with us and found our website east to navigate. Thank you for your review. Kind regards, Louise

Mandy Mitchell

Подтверждено Feefo

Cardiff cf14 2hz

1 year ago

Что Mandy Mitchell сказал(-а) о Secure Trust Bank:

They were excellent and transfered the money very quickly on the day they said thank you

Louise

Secure Trust Bank

1 year ago

Hello Mandy, We are delight that you are happy with the service you received! Thank you for your review. Kind regards, Louise

Надежный клиент

Подтверждено Feefo

1 year ago

Excellent service

I had logged myself out and could not access my account. The customer service was great, friendly and did everything to help me. I am now up and running.

Louise

Secure Trust Bank

1 year ago

Hello, We are delighted that you are happy with the customer service you received and found our team to be friendly. Thank you for your feedback! Kind regards, Louise

Надежный клиент

Подтверждено Feefo

1 year ago

fine

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your 5 Star review! Kind regards, Louise

Надежный клиент

Подтверждено Feefo

1 year ago

Fixed rate account

Whole process of opening an account and transferring money into my new fixed rate bond was very easy especially compared to some other online banks. The rate was very competitive too.

Louise

Secure Trust Bank

1 year ago

Hello, We are delighted to hear that you have found the whole process of saving with an easy process. Thank you for taking the time to leave your review. Kind regards, Louise

Надежный клиент

Подтверждено Feefo

1 year ago

No problem at all with service. Any queries have always been dealt with promptly.

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your positive feedback! This is great to hear. Kind regards, Louise

Надежный клиент

Подтверждено Feefo

1 year ago

Very good service

Secure Trust Bank's service has improved greatly since I first joined, particularly on the app. Withdrawals are happening much faster. Getting letters in the post every time a transaction is made...

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Louise

Secure Trust Bank

1 year ago

Hello, We appreciate you sharing your experience. We're happy to hear you have found our service to have improved as this is what we are always striving to achieve. It is great to know you would always consider saving with us in the future. Thank you for your feedback. Kind regards, Louise

Надежный клиент

Подтверждено Feefo

1 year ago

Opened a new ISA and the gentleman giving us help on the phone was very extremely patient with us.

Louise

Secure Trust Bank

1 year ago

Hello, Thanks you for your positive feedback. We're happy to hear that you've had a positive experience with our customer service team. Kind regards, Louise

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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