Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Secure Trust Bank

Просмотр всех 6,381 отзывов

Alwyn Thomas

Подтверждено Feefo

GBR

10 months ago

Что Alwyn Thomas сказал(-а) о Secure Trust Bank:

Overall all good

Slow start to my ISA transfer request from another provider- transfer request made on 12th November but no feedback until I a requested update on 14th December. Progress from then was immediate and...

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Sophie

Secure Trust Bank

10 months ago

HI Alwyn, We are pleased to hear you are satisfied with the service we have provided, Thank you for your review, We appreciate it! Kind regards, Sophie

Надежный клиент

Подтверждено Feefo

10 months ago

Good experience

Straightforward and clear. Options were well explained in advance with competitive savings interest rates.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear this, Thank you for your review! Kind regards, Sophie

Надежный клиент

Подтверждено Feefo

10 months ago

Excellent- account update

Excellent service, called to let me know my account needed updating to better interest rate. Member of staff was very helpful and got me set up online again as I couldn’t access. Definitely recommend...

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Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear you have received excellent customer service from us. Thank you for your review, We appreciate it! Kind regards, Sophie

Надежный клиент

Подтверждено Feefo

10 months ago

Brilliant service

Brilliant you can actually speak to someone if you have any issues. Very helpful on the phone as I was locked out of my account.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear you are satisfied with the service we provide! Thank you for your review, We appreciate it!# Kind regards, Sophie

Надежный клиент

Подтверждено Feefo

10 months ago

Unimpressed

I am an old customer and had a nightmare day trying to set up an account It seems that if you are an old customer the system cannot cope. I had to call numerous times to sort everything out and even...

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Sophie

Secure Trust Bank

10 months ago

Hi, We are sorry to hear you didn't have the best experience setting up your account with us. We appreciate your feedback. Kind regards, Sophie

Lesley Morgan

Подтверждено Feefo

GBR

10 months ago

Sophie

Secure Trust Bank

10 months ago

Hi Lesley, Thank you for your 4 Star review! Kind regards, Sophie

Sandra Hardy

Подтверждено Feefo

10 months ago

Sophie

Secure Trust Bank

10 months ago

Hi Sandra, Thank you for your 5 star review, We appreciate it! Kind regards, Sophie

Надежный клиент

Подтверждено Feefo

10 months ago

Very Helpful

Very helpful customer service, very patient with me and helped me through stage by stage- shame not everyone is like that with elderly people.. many thanks

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear we have met your needs with our customer service! Thank you for your review, We appreciate it! Kind regards, Sophie

Надежный клиент

Подтверждено Feefo

10 months ago

Telephone help.

I telephoned and was given step by step help to transfer money to a new account.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear are satisfied with the service you have received, Thank you for your review, We appreciate it! Kind regards, Sophie

Jonathan Smith

Подтверждено Feefo

GBR

10 months ago

Что Jonathan Smith сказал(-а) о Secure Trust Bank:

Good Service

Easy to contact and great rates

Sophie

Secure Trust Bank

10 months ago

Hi Jonathan, We are pleased to hear this! Thank you for your review Kind regards, Sophie

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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