Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,531 отзывов

Надежный клиент

8 years ago

Excellent. I was transferring one cruise to another and the investigation by the rep as to price and availability was faultless

Dale

ROL Cruise

8 years ago

Thank you for your excellent ROL Cruise review. We're very pleased to hear you have had a flawless experience with us.

Надежный клиент

8 years ago

Telephone calls werew excellent and helpful. Computer information, questions etc is far to prolific and complicated

Roxy Anderson

ROL Cruise

8 years ago

Thank you for your feedback regarding the online system, we have taken this on board as we are always looking to improve the customer experience by making the system more user friendly whilst still obtaining all the relevant information needed to ensure we provide all our customers with the latest deals that are of interest to them. Thank you for booking with us and we hope you are looking forward to your trip. Please contact us should you require further information regarding the marketing questions.

Надежный клиент

8 years ago

Well organised and helpful.

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave us here at ROL Cruise a 5 star review.

Надежный клиент

8 years ago

Time will tell

As far as we remember there were no problems. More interested in service on board

Dale

ROL Cruise

8 years ago

Thank you for your ROL Cruise review. We hope you enjoy your time on board.

Надежный клиент

8 years ago

Excellent Experience Throughout

Very helpful advisor/agent who went through our shortlist and found us the best options on each so that we could make our choice. Excellent customer service.

Dale

ROL Cruise

8 years ago

Thank you ever so much for taking the time to leave such a lovely review on your ROL Cruise experience. We're glad your Sales Consultant has gone through all options to find you the perfect cruise holiday! Have a brilliant time!

Надежный клиент

8 years ago

ROL Cruise service

Very helpful agents and friendly and pleasant booking experience

Dale

ROL Cruise

8 years ago

Thank you for your brilliant ROL Cruise review

Надежный клиент

8 years ago

Efficient Service from start to finish

Booking completed efficiently. Member of staff advised me of all the pertinent details and answered all of my questions.

Dale

ROL Cruise

8 years ago

Thank you for your 5 star glowing ROL Cruise review. We appreciate all feedback

Надежный клиент

8 years ago

Excellent people.

All the people we have spoken to have provided very helpful information.

Dale

ROL Cruise

8 years ago

That's a very accurate ROL Cruise review. Thank you very much, I'll be sure to pass this glowing feedback to all I speak to around the company today. Thank you

Надежный клиент

8 years ago

I found the response was quick and your agent found the cabin we requested.

Excellent service , very helpful and found the right accommodation we requested

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave a positive review on your ROL Cruise experience. We're glad we were able to get the cabin you requested and that the service was of an excellent standard!

Надежный клиент

8 years ago

Pretty good not pergect

Overall I was pleased with the way the booking was handled. However, I was less pleased with the follow up activity relating to further information required

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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