Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,531 отзывов

Надежный клиент

8 years ago

Excellent service, as usual

As usual, very good service with a very friendly and knowledgeable operator. Paperwork arrived very promptly. Always happy to deal with this company.

Надежный клиент

8 years ago

Poor customer serviced

I was mid sold at first, it then took several phones, each of which was promised a return call which wasn't received, before the situation was partially resolved

Dale

ROL Cruise

8 years ago

Sorry to hear your feedback, and I hope that all has been rectified with the cruise line, we all wish you a happy cruise and hope that we can improve our star rating with you in the future

Надежный клиент

8 years ago

Service was prompt, polite and efficient

Dale

ROL Cruise

8 years ago

Brilliant review, hope you have a fantastic cruise

Надежный клиент

8 years ago

Poor after sales communication.

The initial booking consultation with Callum went okay. I was booking for three couples and passed on the relative information for each couple. Two of the couples received the welcome email and...

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Dale

ROL Cruise

8 years ago

Thank you for your feedback and sorry it has caused a bit of grief. I hope all is smooth sailings from here on out, and if there is anything we can do please do not hesitate in contacting us, I hope your party has a fantastic cruise

Надежный клиент

8 years ago

Excellent service went through withno problem,!gòt cabin l wanted and will give me an upgrade if offered! And got cruise miles.

Dale

ROL Cruise

8 years ago

Brilliant ROL Cruise review. Hope you have fun choosing your next cruise and using your well earned Cruise Miles

Надежный клиент

8 years ago

Stacey was very helpful and answered all my questions, rang me back when promised.I thought the service was excellent

Dale

ROL Cruise

8 years ago

Thank you for your positive ROL Cruise review, I shall make sure Stacy hears about your positive feedback

Надежный клиент

8 years ago

Excellent service

The agent I spoke to was very knowledgeable and helpful. As a cruise beginner I had a lot of questions which she answered fully and with admirable patience.

Dale

ROL Cruise

8 years ago

Thank you for your positive Cruise Review. I can assure you this won't be the last cruise you book with us. You'll see the world from a completely new perspective

Надежный клиент

8 years ago

Easy to contact and chat with.

Young lady named Stacy ,very patient and helpful.

Dale

ROL Cruise

8 years ago

Thank you for positive ROL Cruise review, I shall pass on the brilliant feedback to Stacy

Надежный клиент

8 years ago

Great service

Customer representative was able to complete my booking with the least of fuss and answered any query immediately. Excellent service.

Dale

ROL Cruise

8 years ago

Thank you for your brilliant ROL Cruise review, enjoy your cruise

Надежный клиент

8 years ago

Good

Good efficient service. Like most organisations you receive a mix of agent, some cold and some warm, but all of them know their stuff

Dale

ROL Cruise

8 years ago

Thank you for your positive ROL Cruise review. Our Sales Consultants do pride themselves on their expert cruise knowledge and we are glad you experienced this. Have a fantastic time on your cruise.

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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