Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,545 отзывов

Надежный клиент

8 years ago

Complete satisfaction seems to be guaranteed when you use the company.

Absolutely. The y were very helpful, answered all the questions, rang back as promised and delivered paperwork promptly.

Надежный клиент

8 years ago

My initial booking could not be fulfilled but I was immediately offered a suitable alternative.

Надежный клиент

8 years ago

Very good service. Already recommended to others!

Very rapid response, solving any questions and problems quickly. A few misunderstandings over spelling of names, partly our fault, partly ROL. All resolved.

Надежный клиент

8 years ago

great really helpful new all the answers to my questions

Dale

ROL Cruise

8 years ago

Thank you so much for taking the time to review ROL Cruise. We appreciate your feedback. We work incredibly hard to provide our customers with expert cruise knowledge, along with a friendly and efficient service and we're delighted to hear that this is what you have experienced.

Надежный клиент

8 years ago

They were very helpful in all they explained regarding the cruise

Dale

ROL Cruise

8 years ago

Thank you so much for taking the time to review ROL Cruise. We appreciate your feedback and hope you have a fantastic time on your cruise.

Надежный клиент

8 years ago

Great company and great cruises.

The man who helped us with our booking was very good and patient and answered all our questions to our satisfaction. We would recommend ROL to everyone as a good company to book with.

Dale

ROL Cruise

8 years ago

Thank you for such a wonderful review of our service here at ROL Cruise. It's delightful to hear you would recommend us. We're thrilled our sale consultants have provided you with all the information needed. It is our mission look after your cruise holiday as if it were our very own.

Надежный клиент

8 years ago

You surpassed my hopes and expectations

Dale

ROL Cruise

8 years ago

This is a pleasure to hear and thank you so much for taking the time to leave your ROL Cruise review.

Надежный клиент

8 years ago

Nice and easy booking process, told me what I needed to know, cabin, deck etc. Know when I need to settle account.

Dale

ROL Cruise

8 years ago

We're very glad you have had a smooth and easy booking process here with us at ROL Cruise. We're always happy to help and thank you so much for taking the time to leave us a wonderful review.

Надежный клиент

8 years ago

A very good service.

Caroline was very helpful, friendly and efficient . All the paper work was sent promptly and explained well.

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave us a wonderful review. We're very glad you have had a pleasant booking process here with us at ROL Cruise and that Caroline has provided a helpful and friendly service. Have a fantastic cruise.

Надежный клиент

8 years ago

I was dealt with quickly and efficiently and all the options explained to give me my best choice at a good price.

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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