Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,546 отзывов

Надежный клиент

8 years ago

Booking Service Staff A Rated

This rating is my experience with the booking. Ashleigh very patiently dealt with all my questions, was very professional, and I just feel that I am with a company that is going to make sure I am...

читать еще

Dale

ROL Cruise

8 years ago

Thank you for such a lovely ROL Cruise review. Ashleigh will be delighted to hear your feedback. We certainly will, our mission is to look after your cruise holiday as if it were our own.

Надежный клиент

8 years ago

Very professional

Very quick, professional and booking organised within half hour. Not bad considering we were spending 32K !!

Dale

ROL Cruise

8 years ago

Thank you for your positive ROL Cruise review. Glad the process was dealt with in a quick and professional manner. We hope you have a fantastic time, we're sure you will.

Надежный клиент

8 years ago

Such helpful staff

The sales staff are extremely knowledgeable and on this occasion were able to advise us on exactly which cabin to choose to gain the most advantage from the offer.

Dale

ROL Cruise

8 years ago

Thank you for taking the time to give us your kind ROL Cruise review. We are extremely joyed to hear your feedback, our sales staff do pride themselves on their expert cruise knowledge.

Надежный клиент

8 years ago

Good customer service

Only booked so far so I will hold further comments after the cruise

Dale

ROL Cruise

8 years ago

Thank you for your kind ROL Cruise review so far. It's great to hear the feedback on our customer service. We hope you have a fantastic time on your cruise.

Надежный клиент

8 years ago

Very pleased

Yes Natasha was very helpful, we have now booked our second trip with ROL for next Christmas. On the Queen Elizabeth, We would recommend them to friends definitely

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave your review. Natasha will be delighted with your feedback and we hope your enjoy your next ROL Cruise aboard Queen Elizabeth.

Надежный клиент

8 years ago

Excellent service, ROL are efficient, polite and offer an excellent service

Dale

ROL Cruise

8 years ago

Thank you for such kind words. It's great to receive such a fantastic ROL Cruise review.

Надежный клиент

8 years ago

Somewhat dissapointed

I booked this cruise on pre-registration and was promised a call back on 22/3 which did not happen. I was sent some documentation by email including an invoice which was 5% higher than agreed. I rang...

читать еще

Надежный клиент

8 years ago

Looking forward to our holiday next year

Pleasant on the phone. Sent straightforward paper work

Надежный клиент

8 years ago

Having booked many times with ROL I have always found them knowledgeable and helpful to ensure the client is dealt with speedily and efficiently. I would not consider using any other agency

Dale

ROL Cruise

8 years ago

Thank you for such a lovely ROL Cruise review and your loyalty!

Надежный клиент

8 years ago

Helpful Service

The girls are very helpful and polite but it can take ages to get through on the phone, emails are answered within 48 hours which is good

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo