Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,549 отзывов

Надежный клиент

8 years ago

very good and helpful

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave your ROL Cruise! It’s muchly appreciated.

Надежный клиент

8 years ago

Feel cheated on the deal that I was booking.

The women on the telephone taking the booking were excellent, especially Kelly. I booked a cruise for this year on the basis of a brochure I received 2 weeks earlier. The brochure stated that there...

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Dale

ROL Cruise

8 years ago

Thank you for getting back to us and leaving your feedback. I believe a member of our helpful sales team have been in touch and resolved this issue. I helped this has helped improve the rating of our service, and we wish you a happy cruise

Надежный клиент

8 years ago

I was pleased that I was telephoned back by a very pleasant Member of the team, and that some recompence has been made.

Надежный клиент

8 years ago

Very polite and helpful staff who were concerned I got exactly what I wanted for the cruise. I have always got the impression that nothing is too much trouble. Thank you for excellent service.

Dale

ROL Cruise

8 years ago

This is a pleasure to hear! Also, thank you for taking the time to leave such a glowing ROL Cruise review. The customer is always at the forefront of our minds and we really do treat your holiday as if it were our own.

Надежный клиент

8 years ago

Very organised and good communications

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave your review on us here at ROL Cruise. It’s great to hear such positive feedback.

Надежный клиент

8 years ago

A smooth operator!

The assistant who dealt with me was very helpful and was able to answer all my questions about the ship. He made the whole process painless.

Dale

ROL Cruise

8 years ago

Thank you for such a wonderful review on us here at ROL Cruise. It’s a delight to hear your booking process was painless and how it should be!

Надежный клиент

8 years ago

Great Company to deal with

always helpful and yes would recommend to anybody

Dale

ROL Cruise

8 years ago

Thank you for your ROL Cruise review. It’s always a delight to hear such positive feedback and that you would recommend us.

Надежный клиент

8 years ago

it was easy to book. Friendly staff

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave your review on ROL Cruise. It’s great to hear your feedback and we’re glad the booking process was made easy.

Надежный клиент

8 years ago

Very efficient staff, polite and always ready to help. Would definitely recommend them.

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave your ROL Cruise review. It’s a delight to hear you have had such a wonderful experience with us.

Надежный клиент

8 years ago

Excellent service

They were very very helpful and I feel we had a good deal, whenever I have phoned them they have been polite and answered all my queries

Надежный клиент

8 years ago

Very helpful BUT

Yes all staff are very helpful. However, from recent experience, having had to cancel our Christmas cruise due to illness I would like to suggest that when a booking is made it should be made known...

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Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo