Simple matter of reserving a single cabin for Four Freds At Funchal. Had to pay the full single fare. Is it likely to be reduced to one of your single "value" offers that I have been seeing many of...
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Надежный клиент
8 years ago
as always excellent. Booked with ROL for any yeqs
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Надежный клиент
8 years ago
Very helpful and patient. I am still digesting all the information!
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Надежный клиент
8 years ago
I have only spoken to the advisor on 2 occasions.
Leona was Very helpful & informative.
Gave me the Information required when I paid the deposit .
I have Not compleated the questionnaire yet . We Do...
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Надежный клиент
8 years ago
Brilliant
Very friendly and very helpful
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Надежный клиент
8 years ago
Very professional from start to finish.
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Надежный клиент
8 years ago
Very good telephone service. Helpful and informed. Just got 2 minor grumbles. Was told the confirmation would be posted out and should reach me in 10 days time. I haven't recvd it yet (just on 10...
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Надежный клиент
8 years ago
Agents must be current on all offers to give customers the best service
The information I was given following my initial online enquiry was at odds with brochure and advertising detail which I had obtained. However, I was able to clarify and get more up to date info...
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Roxy Anderson
ROL Cruise
8 years ago
Thank you for your feedback regarding the differences between the details you received in the brochure and online. As the website is a live system the cost may differ to the brochure as cruises are always affected by ‘fluid pricing’ which can mean the price can go up or down by the time you come to book from a brochure. This is due to promotions changing all the time. Booking early helps to ensure you will get the cabin that you want whereas booking later may mean you have to compromise on deck, cabin or views.Unfortunately, there is no way of knowing when the best time to book is according to pricing, I hope this helps to explain this and thank you once again for your feedback and for booking with us. Should you require further information please do not hesitate to contact us.
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Надежный клиент
8 years ago
The lady who took my booking was very helpful. She was patient and found me a good cabin.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.