Thank you for your feedback. We're sorry to hear that the sundeck being unavailable for much of the cruise and the overnight moorings did not meet your expectations.
The closure of the sundeck is sometimes necessary when navigating under low bridges, and the safety of our guests and crew must always remain our highest priority. On some cruise itineraries, there are more low bridges to negotiate than on others, which can result in the sundeck being closed more frequently.
We also note your comments regarding the weather. While we understand the heat may have affected your enjoyment at times, unfortunately this is something beyond our control.
We appreciate you taking the time to share your feedback, and your comments will be shared with the relevant teams.
Дата покупки: 16/07/2026
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Подтверждено Feefo
2 days ago
The riviera team where excellent
Riviera Travel
Riviera Travel
1 day ago
Thank you for your wonderful 5* review!
Отзывы о товаре
Riviera Travel
Riviera Travel
1 day ago
Thank you for your 5* review!
We are very pleased to hear that you had a fantastic holiday, despite the necessary adjustments to the itinerary due to river conditions. We appreciate you sharing your positive experience.
Thank you for your 5* review!
We are so pleased to hear that you had a great experience with our service from start to finish. We strive to provide excellent service to all our customers and are delighted that we met your expectations.
Отзывы о товаре
Riviera Travel
Riviera Travel
1 day ago
Thank you for your 5* review!
We are delighted to hear that you had such an excellent holiday with us and that you would recommend Riviera Travel.
Дата покупки: 16/07/2026
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Надежный клиент
Подтверждено Feefo
2 days ago
Riviera Travel
Riviera Travel
1 day ago
Thank you for your 4* review!
Отзывы о товаре
Riviera Travel
Riviera Travel
1 day ago
Thank you for taking the time to share such detailed feedback. We are delighted to hear that you enjoyed your holiday overall and that our team provided efficient service from the booking process through to your return. It's especially pleasing to know that Giuseppe and the local guides were knowledgeable and informative, and that you enjoyed the excursions and accommodation.
We're sorry to learn about the delay on arrival at Malta Airport and that some aspects of the dining experience did not meet your expectations. We would always encourage guests to raise any concerns regarding food, accommodation, or any other aspect of their holiday with the Tour Manager or hotel management at the time, as this gives the opportunity to address any issues wherever possible during the stay.
Your comments will be shared with the relevant teams for review, and we hope to welcome you on another Riviera holiday in the future.
Despite the issues with the noise in our cabin, which was the cruise staff were not able to address due to no other rooms being available, we thought all the waiting, bar and cleaning staff did a...
Thank you for your feedback. We are delighted to hear that your holiday lived up to your expectations and that you had an excellent experience.
We hope to welcome you on another Riviera holiday in the future
Отзывы о товаре
Riviera Travel
Riviera Travel
1 day ago
Thank you for your feedback. We're delighted to hear that your holiday lived up to your expectations and that you had an excellent experience.
We hope to welcome you on another Riviera holiday in the future
All Riviera staff were helpful. Ryanair was a nightmare. All cruise staff were wonderful.
Riviera Travel
Riviera Travel
1 day ago
Thank you for your 5* review !
We are so pleased to hear that all of our Riviera staff, both on shore and on board, were helpful and wonderful during your trip. It is always our aim to provide excellent service, and we truly appreciate you taking the time to share your positive feedback about our team.
Отзывы о товаре
Riviera Travel
Riviera Travel
1 day ago
Thank you for your 5* review!
We are so pleased to hear you enjoyed your recent cruise along the Douro Valley and your time in Salamanca. It's wonderful to know that you found your suite beautiful, the cleaner wonderful, and our guide and driver excellent. We are also delighted that you enjoyed the food and breathtaking scenery. We hope to welcome you on another Riviera Travel holiday soon.
Excellent service, all our questions and enquiries were answered fully.
The travelling between cities was good but sometimes journeys were a little long! The Tour Manager was excellent.
The return...
Thank you for your 5* feedback .
We are delighted to hear that you had such a positive experience with us. Thank you for taking the time to share your feedback.
Отзывы о товаре
Riviera Travel
Riviera Travel
3 days ago
Thank you for your wonderful review!
We are absolutely delighted to hear that you had another perfect experience with Riviera Travel, as always. It's wonderful to know that everything from your travel arrangements to the cruise itself was organised to perfection. We truly appreciate your kind words and your high recommendation.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.