Отзывы о Riviera Travel

Thank you for your kind words regarding your recent Douro River cruise. We are delighted to hear that you found the experience relaxing and that the accommodation and food met your expectations with their quality and variety.

Thank you for your feedback. We're delighted to hear that you enjoyed the ship and that the crew helped make your cruise such a positive experience. We appreciate your understanding regarding the changes to the itinerary caused by low water levels. While these conditions are beyond our control, our teams always work hard to minimise any disruption and ensure guests continue to enjoy their holiday. Thank you for taking the time to share your comments, and we hope to welcome you on another Riviera cruise in the future.

Thank you for your feedback. We are delighted to hear that you had such an enjoyable and relaxing cruise, with plenty of opportunities to take in the beautiful scenery along the way. It's wonderful to know that you found the staff to be outstanding and enjoyed the excursions, particularly Mateus Palace, Lamego, Porto, and the memorable evening at Quinta de Pacheca. We also appreciate your comments regarding the evening meals. While we're pleased that you enjoyed the wines and ports on offer, we're sorry that the dining experience did not feel as exciting as on your previous cruises. Your feedback will be shared with the relevant teams for review. Thank you for travelling with us again for your third cruise. We appreciate your continued support and look forward to welcoming you back on another Riviera holiday in the future

Thank you for your 5* review! It's wonderful to hear that you had such a positive experience on our Helsinki, Tallinn and Riga tour. We're delighted that our guide's professionalism and attentiveness, the interesting itinerary with a good balance of group and individual time, and the quality of the hotels contributed to a memorable trip for you.

Thank you for your 4* feedback! We appreciate you taking the time to share your feedback about your recent Blue Danube River Cruise. It's wonderful to hear that you enjoyed the overall experience, especially the time in Bratislava and the exceptional guidance from Matty. We're also delighted that you found the catering excellent and our staff to be so polite and helpful. We understand your disappointment regarding the changes to the itinerary due to the river levels and the impact of global warming, and we regret that this affected your ability to fully explore Budapest as planned. We acknowledge your comments about the early mornings and the desire for more relaxation time.

Thank you for sharing your wonderful experience on The Blue Danube River Cruise. We are so pleased to hear that your first time cruising with Riviera Travel exceeded your expectations and that you found our floating hotel, services, cruise manager, and host to be excellent. It's fantastic to know that you couldn't fault a thing during your 7-night cruise and that you enjoyed the food selection and quality. We are delighted that you are considering another cruise with us next year.

Thank you for your 4* review. We are so pleased to hear that you found your river cruise idyllic in every way, and that the ship, staff, and overall experience were of a high standard. We truly appreciate you sharing your feedback regarding the dining experience, and we are sorry to hear that it did not meet your expectations on this occasion, especially when compared to a previous, much-loved cruise. We value your comments and will certainly take them into consideration and shared with the relevant teams .

Thank you for your 4* review! We are so glad to hear that you had an excellent experience on your Douro river cruise. It is wonderful to know that you enjoyed the ship, the staff, the dining, and the drinks package. We are also pleased that the pace of the river tour and the excursions met your expectations, and that Salamanca was a particular highlight.

Thank you for your feedback. We're sorry to hear that the sundeck being unavailable for much of the cruise and the overnight moorings did not meet your expectations. The closure of the sundeck is sometimes necessary when navigating under low bridges, and the safety of our guests and crew must always remain our highest priority. On some cruise itineraries, there are more low bridges to negotiate than on others, which can result in the sundeck being closed more frequently. We also note your comments regarding the weather. While we understand the heat may have affected your enjoyment at times, unfortunately this is something beyond our control. We appreciate you taking the time to share your feedback, and your comments will be shared with the relevant teams.