Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Red Funnel Isle of Wight Ferries | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 57,555 отзывов

Надежный клиент

Подтверждено Feefo

12 years ago

The change to the timetable for Winter isn't much use to those who have to…

The change to the timetable for Winter isn't much use to those who have to travel regularly, regardless of the season. Bad enough to have to wait from 1800 to 1930 for a ferry but to then have it...

читать еще

Red Funnel Isle of Wight Ferries

12 years ago

Thanks for the feedback, we would like to operate more car sailings during the winter but we refit each of our ships between November and March. With only two ships available there has to be a gap of 90 minutes between departures. Red Jet wise, there is little difference between the summer and winter timetable. All traffic movements in the Solent are controlled by the port authorities and very occasionally we have to wait for other vessels before sailing.

Дата покупки: 08/11/2013

Надежный клиент

Подтверждено Feefo

12 years ago

Only critisism is the directions to the departure point at East Cowes, difficult to navigate…

Only critisism is the directions to the departure point at East Cowes, difficult to navigate in the dark, could be better signage on entry to the town i.e. before you hit the roundabout

Дата покупки: 08/11/2013

Надежный клиент

Подтверждено Feefo

12 years ago

Ferry's are on time, staff very efficient, Ferry's clean and when noisy children/teenagers try to…

Ferry's are on time, staff very efficient, Ferry's clean and when noisy children/teenagers try to run amok they are dealt with very well by the on board staff.

Дата покупки: 08/11/2013

Надежный клиент

Подтверждено Feefo

12 years ago

Overall satisfied with RF. However, when discounts are given by RF such as 20% off…

Overall satisfied with RF. However, when discounts are given by RF such as 20% off when booking 4 days or more then those with travel cards are not awarded any further incentives having only their...

читать еще

Red Funnel Isle of Wight Ferries

12 years ago

Good point - we'll see what we can do.

Дата покупки: 08/11/2013

Надежный клиент

Подтверждено Feefo

12 years ago

online booking,pre payment & advance printing of ticket make for a much happier boarding experience

Дата покупки: 08/11/2013

Надежный клиент

Подтверждено Feefo

12 years ago

Arrived at Southampton 1 hour 5 minutes early and were put on the sailing about…

Arrived at Southampton 1 hour 5 minutes early and were put on the sailing about to depart, which meant we arrived at our accomodation just before the owners were about to go out for a few hours....

читать еще

Дата покупки: 08/11/2013

Надежный клиент

Подтверждено Feefo

12 years ago

My first choice for ferry travel. I feel that Red Funnel listens out for what…

My first choice for ferry travel. I feel that Red Funnel listens out for what the customer needs.- and now the crew are even smarter !!

Дата покупки: 08/11/2013

Надежный клиент

Подтверждено Feefo

12 years ago

Better service than Wightlink, but fares too expensive for vans

Дата покупки: 08/11/2013

Надежный клиент

Подтверждено Feefo

12 years ago

I am a weekly traveller - almost always a good, punctual service. Only criticism in the…

I am a weekly traveller - almost always a good, punctual service. Only criticism in the last year has been poor organisation and delays at Bestival time in Southampton - in contrast, E Cowes terminal...

читать еще

Надежный клиент

12 years ago

Almost always a good service, even when busy - but not always. travelling to island in the run up to Bestival check in at Southampton was astoundingly slow (the worst I have ever known in 5 years of travelling almost every week), causing tailbacks and congestion into the Southampton roads system. When I queried why there were only 2 of the 3 check-in lanes in use I was told that was a 'management decision'. In contrast, E Cowes terminal provided excellent, efficient service on the Monday after Bestival

Red Funnel Isle of Wight Ferries

12 years ago

Thanks for the positive review. We didn't get Bestival check-in quite right at Southampton in 2013 - sorry! Hope you had a great time at Robin Hill.

Дата покупки: 08/11/2013

Надежный клиент

Подтверждено Feefo

12 years ago

Ships and crew are good. Office bad. Latest blunder: PIN numbers to book in at…

Ships and crew are good. Office bad. Latest blunder: PIN numbers to book in at terminals!! Why did you not tell us so that I could have given my wife, who holds a card, the PIN number? What's...

читать еще

Дата покупки: 08/11/2013

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo