Worst trip ever. I am an iow resident and was disgusted. None of the toilets were in use due to a problem which meant that by law they were unable to serve food on an hour long trip. They knew about...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
This has been a freak event and normally we would have taken the ship out of service but unfortunately with Red Osprey in refit it would have meant cancelling her sailings and causing even more inconvenience. The ships engineers in conjunction with external contractors were working throughout to rectify the problem which requires the dismantling of quite a lot of pipework. In hindsight, we should have warned customers prior to boarding so apologies for this and the obvious inconvenience.
As a disabled customer, good points include helpful staff and crew, easy access from car deck to upper deck.
Bad points include the disabled toilet being too small to use with any ease in a...
Red Funnel always provides timely crossings at a reasonable cost to Islanders. The special deals are always appreciated - I just wish there were more of them!
Unfortunately, fell foul of the toilet breakdown. Both trips. Why wasn't that boat taken out of service during the day. Why couldn't wrapped food have been sold?
People plan and rely on the...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Normally we would have taken the ship out of service but unfortunately with Red Osprey in refit it would have meant cancelling sailings and causing even more inconvenience. The regulations require working toilet/washroom facilities for the sale of F&B items. The ships engineers in conjunction with external contractors were working throughout the day to rectify the problem which requires the dismantling of quite a lot of pipework. We do sincerely apologise for the inconvenience to guests.
As always excellent crew and check in staff, did arrive at s/ton early for ferry and they got me on the
earlier one, always a bonus, food on board good, hot and very welcome
On cowes-Southampton - no toilets so no food, but these things happen. However, very crowded with all seats taken. We had to sit on the floor.
Cost of day trip with red funnel £38 - wight link wanted...
Apart from no facilities due to a problem with water leaving no snak shop, drinks and toilets. I could understand on our outward trip as it had not long happened. But to catch the same ferry on the...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Unfortunately Red Osprey is in refit so we were unable to substitute the ship. Our own engineers in conjunction with external contractors worked throughout the day to rectify the problem which required the dismantling of quite a lot of pipework.Our sincere apologies for the inconvenience.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.