Staff friendly and helpful. Red eagle left and arrived on time both outward and home bound. My only pet-hate is the pervasive smell of old cooking oil that invades the whole vessel. Maybe better air...
On this occasion the ferry in both directions was extremely crowded and very noisy with many young children so it was very difficult to concentrate on reading. On the return journey the toilets were...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We do sincerely apologise for this, unfortunately regulations prohibit the sale of food & beverage items if toilets are unavailable. It transpires the issue was caused by vandals and normally we would have withdrawn the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We are contacting all affected customers separately by email over the next 7 days with an offer of compensation.
I travel regularly on the ferry and I find the staff very helpful, the loading and unloading of vehicles is very efficient. There is only one downside and that is the price. I visit an Aunt in a...
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Дата покупки: 11/12/2013
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Надежный клиент
Подтверждено Feefo
12 years ago
Ferries on time and company even ordered good weather.
Дата покупки: 11/12/2013
0
Поделиться
Надежный клиент
Подтверждено Feefo
12 years ago
NO FURTHER COMMENT - EXCELLENT SERVICE
Дата покупки: 11/12/2013
0
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Надежный клиент
Подтверждено Feefo
12 years ago
Small delay on the return journey, otherwise everything was very good.
The price was much better than Wightlink and staff are always more customer friendly.
On the downside, the boats are uncomfortable, the journey time too long and the extended gap between sailing...
Punctuality is importat to me and, once again, you left Southampton and East Cowes absolutely on time. You also docked on time at both destinations and had us off the ship in just a few minutes,...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.