I tried to book online for the holiday 44000 departing on 7th September but it failed on the verifying my debit card page so I telephoned up and was told that my booking had gone through alright but...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your query. Having just looked at the booking situation for this holiday, it appears to be sold out apart from one space in a room to be shared with another female client; the only free place available at the time you booked online was a single room which carried a single supplement.
One of our sales team has been in touch with you and we are now seeking to secure a twin occupancy room at all locations on the itinerary to make this available for two male sharing places.
We do have to monitor and control the availability of these split share rooms, increasingly so as the holiday date approaches. Although we offer these rooms as a way to travel solo without a supplement to our clients, should the other half of the room remain unsold, we are required to absorb the cost of under-occupancy supplements ourselves.
I hope this helps.
Angus Russell
Planning Manager
My partner and I have enjoyed some excellent holidays, particularly our Cruise and Walk holiday to the Canaries and the Cape Verde Islands last December. Your leader was exceptional !
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
It is so wonderful to receive your positive feedback about the holidays you have enjoyed with us. Our Leaders play a vital role in ensuring that our clients experience the very best holidays we have to offer. As a reputable company we always strive to do all we can to ensure that we deliver nothing less than an excellent service throughout. We wish you and your partner many more memorable and enjoyable experiences with us.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your valued feedback. We are delighted that you have experienced an excellent customer service to date. We really do try our very best to deliver excellence throughout and it is also so pleasing to know that you have found our service helpful, friendly and prompt to date. Wishing you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your valued feedback. We are delighted that you have experienced only friendly and helpful support to date. We continue to do all we can to deliver the very best service possible with all of our clients. Therefore, to receive such positive feedback is always most appreciated. Wishing you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your valued feedback. We are delighted that you continue to receive an efficient service from us. Your positive feedback is always appreciated. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Thanks for your feedback! We are delighted that you have experienced a professional and helpful customer service to date. We continue to do all we can to deliver excellence throughout. It is delightful to know that you have benefited from speaking to one of our professional Holiday Consultants. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Booking by telephone is great. Have been on only 1 holiday so far and that was fine but felt needed 2 leaders. Have booked 2 more holidays this year.
Find your website easy to use and like the fact...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your review. We're pleased to hear that you enjoyed your Austrian cross country ski holiday. Although we do include an introductory half-day lesson with a local instructor as well as guidance from our tour leader, our leader did comment that your group had quite a range of abilities and aptitudes and spread out a little more than usual on the days' ski outings.
Enjoy your forthcoming holidays in Italy and South Africa later this year; we look forward to hearing from you again when you get back! In the meantime, if you have any queries, please don't hesitate to get in touch again. Thanks again.
Angus Russell
Planning Manager
The staff were very helpful when I rang to make a booking.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your feedback! We are delighted that you have experienced a very helpful customer service to date. We continue to do all we can to deliver excellence throughout. It is delightful to know that you have personally benefited from speaking to one of our professional Holiday Consultants. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.