Phone staff have been charming, knowledgeable, and quick. I have been kept informed of all developments and costs and impressed by the computer systems so far.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We are delighted to hear that you have experienced an excellent, friendly and professional service to date. We really do try to always keep all of our clients happy and do whatever we can to ensure they only experience memorable and enjoyable times with us.
Kind regards
Darren Fields
Sales Development Manager
Good telephone service, but confirmation was sent by post - I'd asked for it by email, and was told I'd get both. I live abroad and really don't like it when holiday companies use snail mail.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We really do value each and everyone's feedback and I will look in to this on your behalf. Wishing you only enjoyable and memorable experiences with us always.
Kind regards
Darren
Darren Fields
Sales Development Manager
No problems. Plenty of advice given and questions answered knowledgably.
The holiday I booked is costing nearly £5,000 so I would expect good service
though !!
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We are delighted to hear that you have so far received professional support from us. We always strive to provide the very best customer service to all of our clients, regardless of cost, as it is so important that everyone's needs and requirements can be met. We wish you only memorable and enjoyable holidays with us always.
Kind regards
Darren Fields
Sales Development Manager
Delighted to hear that you have experienced a professional and friendly service from us to date. We wish you only memorable and enjoyable holidays with us always.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your kind words of support. We always do all we can to provide the very best customer service experience for all of our clients. Receiving such feedback is always so appreciated.
Kind regards
Darren Fields
Sales Development Manager
Had a problem with the web page, kept on putting me back to the start.
I did not know I had booked until I saw the E Mail.
It may have been my fault, but ......
A friend of mine also booked the same...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your feedback. We're not sure what happened in the online booking process, however our IT Manager has been made aware of an occasional issue relating to the 'successful booking' message being clearly displayed on the final screen. We're sorry for your momentary confusion at end of our online booking process. We hope you enjoy your forthcoming holiday with us to Italy.
Angus Russell
Planning Manager
Have always received an excellent service from friendly staff when I have sought clarification of some points.
Perhaps clearer information on the website would eliminate the need for some of the...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for providing us with your valued feedback. We always listen to our clients and take on board their reviews very seriously. We will certainly look in to the points you raised. Wishing you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your review. We are delighted that you have found our service to be professional, friendly and informative to date. Wishing you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Having taken 15+ Ramblers holidays should be recommendation enough in itself!
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your feedback. It is wonderful to see clients like yourself who have enjoyed many holidays with Ramblers Worldwide Holidays over the years. We hope you will continue to experience many more memorable and enjoyable holidays with us over the months and years ahead. Please do take advantage of our First Experience Offer which benefits friends, family and yourself when introducing new people to us (for the first time)to travel on our UK and Worldwide holidays through Ramblers Worldwide Holidays or Adagio.
Kind regards
Darren Fields
Sales Development Manager
Friendly knowledgeable staff. I always seem to feel good when I come of the phone to them.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. It is so lovely to receive such feedback. We always try so hard to provide a friendly, personable and professional service to all. Wishing you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.