Responses were prompt and polite and personable. Since my booking was provisional dependent on the number of other people that sign up for this trip, I cannot add more feedback. So far, so good!
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We are delighted that, so far, you have received a professional and friendly experience. We always strive to provide the very best customer service experience for all of our clients. We hope you will continue to receive only positive and enjoyable times with us at all times.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your valued feedback. Always pleasing to receive positive feedback from our clients, for which we are most grateful. Wishing you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
My initial contact did not produce a very good response. I was told it would take up to 48 hours to get back to me over the possibility of a single room. This did not happen. Eventually I was...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your feedback and I'm pleased we got there in the end. But I'm sorry for the delay in confirming your single room for your next holiday with us. Despite the delay in being able to finalise your arrangements this time, we hope you have a great holiday.
Angus Russell
Planning Manager
I was able to book my holiday with minimum effort. The person I spoke to was very helpful. I asked if the confirmation can be sent to both myself and the friend I am travelling with and was told...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your feedback. We value everyone's comments as this enables us to do all we can to raise our standards and continue to do all we can to provide the very best customer service experiences possible. We wish you only enjoyable and memorable times with us always.
Kind regards
Darren
Darren Fields
Sales Development Manager
There was some doubt whether there was any more single rooms still available. The booking clerk said they would take a holding deposit and get back to confirm if my request for a single room was...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
I am delighted that we were able to accommodate your request. We always do what we can to deliver on our clients' individual requirements. Wishing you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Easy to use website. Booked holiday with no fuss nor problems. Holidayed twice with the company before and can't wait to travel again ............
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for providing us with your feedback. We are delighted that you found our online services of benefit. Wishing you only memorable, enjoyable and stress free times with us always.
Kind regards
Darren Fields
Sales Development Manager
I was disappointed that on the brochure it said 'no single room supplement Apr-Oct' on the holiday code 14100 and I was charged a supplement. I only hope it will not be a single room with a single...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your message and sorry for the confusion. Just to clarify though, the supplement you mention isn't a single room supplement. The advertised holiday is based on flights from Gatwick, with flights available from other UK regional airports. It's your flight from Manchester which has attracted the supplement, and booked relatively close to departure, the cost of this was higher than the lowest advertised supplements which started at £40. I hope this helps, if you have any further queries, please get back to us. We hope you have a great holiday!
Angus Russell
Planning Manager
Thank you for your feedback. We hope you will only experience memorable and enjoyable times with us always.
Kind regards
Darren Fields
Sales Development Manager
Thank you for you valued feedback. All of our Holiday Consultants provide an extremely professional and friendly service to our clients. I am delighted that Bill was so helpful to you. We hope you will continue to always receive such helpful and friendly services from us always.
Kind regards
Darren
Darren Fields
Sales Development Manager
I felt the girl on the phone could have been friendlier.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. I am sorry to learn that you did not feel the young lady you spoke to on the phone to be as friendly as you would have hoped for. I will certainly look into this on your behalf as it is most unusual for such a circumstance like this to occur. We only want our clients to receive the very best customer service experiences from us so please do accept our apologies for feeling less valued. Wishing you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.