Delivery was on time but planter was damaged as it was not wrapped up
primrose-uk
Primrose
14 days ago
Thanks for your feedback, and I’m really sorry your planter arrived damaged. Please contact our customer care/returns team as soon as possible so we can arrange a replacement or suitable solution.
Отзывы о товаре
primrose-uk
Primrose
14 days ago
Thank you for taking the time to share this detailed feedback, and I’m really sorry the planter’s finish was so poor, especially given your professional experience and expectations. This isn’t the standard we aim for, and we truly appreciate you highlighting it so we can improve.
Дата покупки: 23/04/2026
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Надежный клиент
Подтверждено Feefo
15 days ago
Fast excellent delivery
primrose-uk
Primrose
14 days ago
Thank you for your lovely feedback – we’re delighted you were pleased with the fast delivery!
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Дата покупки: 09/04/2026
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Надежный клиент
Подтверждено Feefo
15 days ago
as said before
Отзывы о товаре
primrose-uk
Primrose
14 days ago
Thanks for sharing this; I’m sorry the welding and alignment weren’t up to standard. Please email us with your order details and photos so we can look into this and try to put it right.
Thanks for your review! It’s great to hear you were pleased with the speedy delivery of your corrugated steel border.
Отзывы о товаре
primrose-uk
Primrose
14 days ago
Thank you for your lovely feedback – we’re delighted to hear the product looks great in your garden! 🌿
Дата покупки: 23/04/2026
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AH
Alison Howard
Подтверждено Feefo
15 days ago
Что Alison Howard сказал(-а) о Primrose:
Rubbish
primrose-uk
Primrose
14 days ago
I’m sorry to hear you feel that way. If you’d like to share what went wrong with your Primrose experience, please email our customer service team so we can look into it and try to put things right.
Отзывы о товаре
primrose-uk
Primrose
14 days ago
I’m really sorry your delivery has been delayed and split like this. Please contact our customer care team with your order number so we can investigate the missing items and discuss the extra paid for quick delivery.
Дата покупки: 23/04/2026
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JF
John Foley
Подтверждено Feefo
16 days ago
Что John Foley сказал(-а) о Primrose:
Great service.
primrose-uk
Primrose
15 days ago
Thanks, John – we really appreciate your feedback and are glad you had a good experience with us. 🌿
Отзывы о товаре
primrose-uk
Primrose
15 days ago
Thanks, John – we really appreciate your feedback!
primrose-uk
Primrose
15 days ago
Thanks, John – we really appreciate your feedback. 🌿
First order was brilliant, the second for same fence a disaster arrived damaged was collected next day as arranged, no replacement as promised email them and said no stock so arranged refund….i...
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primrose-uk
Primrose
15 days ago
We’re really sorry for the poor experience you’ve had, especially after your first good order, and for the confusion over stock, dispatch and lack of apology. We clearly let you down this time and appreciate you sharing this so we can improve.
Отзывы о товаре
primrose-uk
Primrose
15 days ago
Thank you for your positive feedback – we’re really glad you’re happy with the fencing!
primrose-uk
Primrose
15 days ago
Thank you for your feedback – we really appreciate it!
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.