Very helpful and informative about when items would be back in stock and easy to contact via phone.
primrose-uk
Primrose
11 days ago
Thank you for your feedback and kind words about our team and phone support. We’ll use your comments about the basics to improve our products and overall service.
Отзывы о товаре
primrose-uk
Primrose
11 days ago
Thanks for taking the time to leave such detailed feedback. I’m sorry the planter arrived without instructions and that you had issues during assembly, but I’m glad you found it an affordable way to organise your plants – we’ll use your comments to improve our packaging and guidance.
online order placed, efficient dispatch and delivery.
primrose-uk
Primrose
11 days ago
Thank you for your order and lovely feedback – we’re delighted to hear your solar pond fountain arrived quickly and efficiently. 🌿💧
Отзывы о товаре
primrose-uk
Primrose
11 days ago
Thank you for sharing your experience and setup – using the detachable filter and a larger compatible panel as backup is a smart way to extend the life and reliability of your solar pump. If you ever need help choosing a replacement or troubleshooting, please email us with your pump’s product code and we’ll be happy to advise.
Thanks for your feedback. We’re sorry your experience wasn’t smooth, and we’ll use your comments to improve.
Отзывы о товаре
primrose-uk
Primrose
11 days ago
I'm really sorry your hazel hurdles arrived in such poor condition. Damaged items reported to us are replaced free of charge, or you can return them for a refund, so please email our customer care team with your order details so we can resolve this quickly.
primrose-uk
Primrose
11 days ago
We're really sorry your hurdles arrived late and damaged – that must have been very frustrating. Please contact our customer care team so we can arrange a return or replacement in line with our returns policy.
Thanks for your feedback and we're sorry the packaging let you down. We’ll pass this on to improve future orders; if anything arrived damaged, please contact our customer service team so we can help.
Отзывы о товаре
primrose-uk
Primrose
11 days ago
Thanks for taking the time to share this – I’m sorry about the poor packaging and damaged parts, but I’m glad our customer services team were able to sort a replacement quickly for you.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.