Kept informed and delivered within the time frame given when ordering.
primrose-uk
Primrose
1 month ago
Thank you for your review – we’re really pleased your Budget Awning arrived on time and that you were kept informed throughout your order.
Отзывы о товаре
primrose-uk
Primrose
1 month ago
Thank you for the lovely feedback and we're glad your son is pleased with it and that installation was easy. We're sorry to hear about the delivery issues with DX and appreciate you letting us know so we can review this with our courier.
Thanks Richard for the lovely feedback – we’re really pleased you’re happy with the quality and speedy service.
Отзывы о товаре
primrose-uk
Primrose
1 month ago
Thanks, Richard – we’re really pleased everything arrived quickly and in good condition, and hope installation goes smoothly once the ground softens a bit. If you need any tips or help when you come to install them, just let us know.
Дата покупки: 23/07/2026
0
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Надежный клиент
Подтверждено Feefo
1 month ago
Terrible
primrose-uk
Primrose
1 month ago
We try hard to get these things right – but I see we got it wrong this time, and I’m really sorry. If you’re happy to email your details and order number to info@primrose.co.uk, we’d really like the chance to put this right.
Отзывы о товаре
primrose-uk
Primrose
1 month ago
Thanks for letting us know; we’re sorry your order is delayed. Please email our customer care team with your order number so we can check the delivery status and help resolve this.
Thanks, Mary – we’re really pleased to hear you’re happy with your planter! 🌿
Отзывы о товаре
primrose-uk
Primrose
1 month ago
Thanks, Mary – we’re so pleased to hear it arrived safely and that you’re happy with the texture and colour of the planter! 🌿
Дата покупки: 08/08/2026
0
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Надежный клиент
Подтверждено Feefo
1 month ago
Product arrived well packaged
primrose-uk
Primrose
1 month ago
Thanks for letting us know your order arrived well packaged – we really appreciate the feedback!
Отзывы о товаре
primrose-uk
Primrose
1 month ago
Thanks for your feedback, and I’m sorry one of the bars wasn’t secure. Please contact our customer care team so we can look into this for you, and I hope your glass project with the centre holes turns out beautifully.
Terrible … I presume it was AI , replies did not answer my problem . Damaged goods never never replaced , emails either ignored or given irrelevant replies .
I will never use this company again
primrose-uk
Primrose
1 month ago
I’m really sorry to read about your experience and that your damaged goods were never replaced. If you’re willing to email us at info@primrose.co.uk with your order details, I’d like to have this reviewed so we can try to put things right.
Отзывы о товаре
primrose-uk
Primrose
1 month ago
I’m really sorry about your experience and the lack of response – that’s clearly not good enough. If you’re willing, please email us at info@primrose.co.uk with your details and a reference to this review so we can investigate and try to put things right.
Good service from start to finish. Delivery was in good time and we'll packaged.
primrose-uk
Primrose
1 month ago
Thanks, Mark – we really appreciate your feedback and are delighted you’re pleased with the set and our service from order to delivery.
Отзывы о товаре
primrose-uk
Primrose
1 month ago
Thanks, Mark — we’re really pleased to hear you found the set great value and easy to assemble, and that it looks good in place!
primrose-uk
Primrose
1 month ago
Thanks, Mark – we’re glad the parasol’s working well and looking good, and we appreciate you flagging the issue with the table hole so we can keep improving.
primrose-uk
Primrose
1 month ago
Thanks, Mark – we're really pleased to hear you found the table easy to put up and nice and solid. Enjoy your new setup!
Дата покупки: 24/07/2026
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LI
Linz
Подтверждено Feefo
GBR
1 month ago
Что Linz сказал(-а) о Primrose:
Fine, although one piece was broken and we had to mend it before assembly. Delivery was on time and instructions were ok.
primrose-uk
Primrose
1 month ago
Thanks for your feedback, Linz. We're glad delivery and instructions were fine, but sorry a piece arrived broken and needed mending – if you’d like us to look into this, please email our team with details and your order number.
Отзывы о товаре
primrose-uk
Primrose
1 month ago
Thanks for your feedback, Linz – we’re glad it looks great once built, and we’re sorry about the damaged piece and the extra effort with the liner; your comments are really helpful and we’ll pass them on to our product team to review.
primrose-uk
Primrose
1 month ago
Thanks for the feedback, Linz — we’re glad you found it easy to put together, and we’ll certainly pass on your suggestion about a drop‑in liner to our product team.
primrose-uk
Primrose
1 month ago
Thanks for your feedback, Linz – we're glad you found it easy to put together, and we really appreciate the suggestion about a drop-in liner, which we’ll pass on to our product team.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.