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Отзывы о Planet Cruise

http://www.planetcruise.com/
Оценил(-а)
Исключительно
Обслуживание
4.7
/5

5

4

3

2

1

45

7

3

1

0

56

Оценок за прошлый год:

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Надежный клиент
12 years ago
Дата покупки: 05/10/2012
poor customer service after booking cruise,they gave me flights that dont match up,and it took…
poor customer service after booking cruise,they gave me flights that dont match up,and it took a month to get everthing sorted out,i phoned twice a week and they said they would get back but they...

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Planet Cruise
Planet Cruise
12 years ago
Thank you for taking the time to place your comments on Feefo, and for sharing such kind words towards the cruise. We are pleased you enjoyed the ship and service. However, we are most disappointed that such an opinion of our customer care has been deemed necessary, and we sincerely apologise for any dissatisfaction found. We understand from our Customer Relations team that your concerns have been discussed and our actions in this matter have been advised to you. Once again, we apologise if this has not fully corrected your opinions of Planet Cruise, and we once again thank you for addressing these concerns to us. Kind regards Planet Cruise
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Надежный клиент
12 years ago
Дата покупки: 02/10/2012
Very pleased nice to talk to a real person and get the right answers
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Надежный клиент
12 years ago
Дата покупки: 26/09/2012
Initial booking is good, once booked, customer service department is useless. I first used Planet…
Initial booking is good, once booked, customer service department is useless. I first used Planet 3 years ago and swore never again. I eventually used them agian and booked 3 cruises with them this...

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Надежный клиент
12 years ago
Дата покупки: 05/11/2012
Excellent service and support provided
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Надежный клиент
12 years ago
Дата покупки: 20/09/2012
FRIENDLY HELPFUL STAFF
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Надежный клиент
12 years ago
Дата покупки: 04/11/2012
This was the 3rd time booking with Planet Cruise, and I would like to rate…
This was the 3rd time booking with Planet Cruise, and I would like to rate the as fair, as when booking they just did not listen..
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Надежный клиент
12 years ago
Дата покупки: 03/09/2012
Generally good but requested too much personal information such as passport details, next of kin…
Generally good but requested too much personal information such as passport details, next of kin and travel insurance details all of which I had already given to Cunard. I did not provide Planet...

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Надежный клиент
12 years ago
Дата покупки: 28/09/2012
no problems. Excellent
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Надежный клиент
12 years ago
Дата покупки: 05/11/2012
Very efficient and helpful service with all travelling going smoothly with no hassle or delays.…
Very efficient and helpful service with all travelling going smoothly with no hassle or delays. Thank-you.
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Надежный клиент
12 years ago
Дата покупки: 08/11/2012
not to bad not to quick to get back to you
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Информация о Planet Cruise
Planet Cruise an award-winning, cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. Our well-travelled team excel at creating unique cruise packages tailored to your needs. Whether it is a pre-cruise hotel stay in your chosen destination, a land tour to pair with your days at sea or private flights and transfers across the world, Planet Cruise can plan it all with their personalised service and expertise. Planet Cruise is a member of both ABTA and ATOL, making us 100% financially secure. Planet Cruise are proud to be winners of numerous awards over the years, including some highly regarded travel awards.
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0800 008 7773
1 Quay Point, Northarbour Road, Portsmouth, Hampshire, PO6 3TD, United Kingdom
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Информация о Planet Cruise
Planet Cruise an award-winning, cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. Our well-travelled team excel at creating unique cruise packages tailored to your needs. Whether it is a pre-cruise hotel stay in your chosen destination, a land tour to pair with your days at sea or private flights and transfers across the world, Planet Cruise can plan it all with their personalised service and expertise. Planet Cruise is a member of both ABTA and ATOL, making us 100% financially secure. Planet Cruise are proud to be winners of numerous awards over the years, including some highly regarded travel awards.