Отзывы о Planet Cruise

Thank you for taking the time to place your comments on Feefo. We are extremely concerned to read your comments towards this particular reservation, and that such dissatisfaction has been found with our service and support. We understand from our Customer Relations department that you have addressed this matter to them, and that further action to review this issue has been taken and informed to you. Whilst we would again sincerely apologise for any disappointment observed and hope this matter has now been resolved by our team, we would ask you to address any further concerns or comments to our Customer Relations team. They will be more than happy to follow up on any further action or comments made. Kind regards Planet Cruise

Thank you for taking the time to place your comments on Feefo. We understand from our Customer Relations department that this matter has been addressed to Azamara, and a formal response has been received towards their actions to correct this discrepancy with their service – confirmation of which was sent to you directly on the 25th January 2013. We hope this have proved acceptable, and should you have any further concerns please do not hesitate to contact our Customer Relations department. They will be more than happy to discuss this matter further, and explain those actions taken by Azamara if required. Kind regards Planet Cruise

Thank you for taking the time to place your comments on Feefo. We are most upset to read your comments towards our service, and would acknowledge the severity of those other concerns raised. Whilst we are extremely sorry for the service you have received, we have no formal record of you addressing this to us, via our Customer Relations team. As such, could we kindly ask you to email those concerns to help@planetcruise.co.uk. This will allow us the opportunity to fully review and respond to your most valuable opinion of our service. Once again, we thank you for taking the time to address this with us. Kind regards Planet Cruise