I would suggest you don’t send a review request until the goods have been received. So far I have received two feefo review requests but have t received the parcel!
Sales Team
Photo Frames & Art
3 years ago
Hello, thank you for your comment. The review request is sent automatically and it is not linked to the delivery of the item. Unfortunately due to Black Friday and the strikes their have been severe delays at Royal Mail. I have tracked your order and can see that it was delivered to the incorrect depot so it has now been rerouted and should be with you in the next couple of days. I am sincerely sorry for the delay you have experienced and if you do not receive your item by Monday please email us at sales@photoframesandart.com and we will send replacements. Once again I apologise for this and the inconvenience caused. Best wishes The PF&A Team x
Ordered product 10 days ago, still hasn’t arrived.
Sales Team
Photo Frames & Art
3 years ago
Hello, I am sorry to hear that there has been a delay with your order. Unfortunately due to Black Friday and the 2 day strike, Royal Mail was inundated with parcels and there have been severe delays. I can see that your order was delivered this morning but apologise for the amount of time it has taken for you to receive it. We are now shipping 24hr tracked for all parcels at no cost to the customer, so that our orders will be dealt with quicker. If you have any further problems please do not hesitate to contact us on sales@photoframesandart.com. Best wishes The PF&A Team x
Great frames, very good value and while it sounds silly, the care that went into packaging them was superb. I knew before I opened them I’d be pleased. Will definitely use again. Well done
I am a returning customer and PF&A is my ‘go to’ online shop for picture frames as they provide excellent quality frames in a range of colours with glass panes. All delivered with great care.
Отзывы о товаре
Дата покупки: 25/11/2022
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AR
Alan Robertson
Подтверждено Feefo
3 years ago
Что Alan Robertson сказал(-а) о Photo Frames & Art:
Perfect. Correct size,good quality. Reasonable price and very well packaged and delivered quickly and when stated
Отзывы о товаре
Дата покупки: 28/11/2022
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Надежный клиент
Подтверждено Feefo
3 years ago
I cannot review as I have not received my order yet
Sales Team
Photo Frames & Art
3 years ago
Hello, thank you for your comments and I am sorry for the delay with your order. This was due to the amount of parcels that Royal Mail received following the Black Friday weekend and the two day strike. We are dispatching all orders with 24hr tracked postage now so that they move through the system quicker. Once again I am sorry for the delay and thank you for your patience. Best wished The PF&A Team x
Hello, thank you for your comments and I am sorry there was a day with the delivery of your order. This was due to the amount of parcels that Royal Mail received over the Black Friday weekend and the two day strike that followed. We are dispatching orders as quickly as possible with 24hr tracking so that our parcels mover throught the Royal Mail system quicker. Thank you for your patience and sorry again for the delay. Best wishes The PF&A Team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.