Difficult to pass judgement at the moment as the item has still not arrived – unable to track via Royal Mail’s service (strike issues?) 🤷🏼♂️
Sales Team
Photo Frames & Art
3 years ago
Hello, I am sorry to hear that you have not yet received your order. I have just tracked it and can see that it was only scanned by Royal Mail yesterday. This means you should receive it in the next few days. I am sorry for the delay which has been caused by the volume of Black Friday parcels and the strikes at Royal Mail. Thank you for your patience. Best wishes The PF&A Team x
Hello, I ordered two frames and only received the black frame
Sales Team
Photo Frames & Art
3 years ago
Hello, thank you for leaving feedback . I can see that all your items have now been delivered. I apologise for the delay with them, this was due to the volume of parcels over the Black Friday weekend and the two day strike at Royal Mail. If I can help further please do not hesitate to contact us at sales@photoframesandart.com. Best wishes The PF&A Team x
Отзывы о товаре
Дата покупки: 29/11/2022
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LW
Lyndsey Waters
Подтверждено Feefo
3 years ago
Что Lyndsey Waters сказал(-а) о Photo Frames & Art:
It may be due to the Royal Mail strikes but I haven’t received it yet.
Sales Team
Photo Frames & Art
3 years ago
Hello, I am sorry to hear that you have not received your order. I have tracked it and can see that it will be delivered today. Unfortunately because of Black Friday and the strikes, Royal Mail were inundated with parcels and have taken a while to clear the backlog. We have been keeping customers up to date through social media and emails and apologise for the delay. Please do not hesitate to contact us on our email sales@photoframesandart.com if you have any queries. Best wishesThe PF&A Team x
LW
Lyndsey Waters
3 years ago
So sorry for negative review. It has arrived and I’m super happy. Thank you.
Nice frames at very reasonable prices and prompt delivery.
Sales Team
Photo Frames & Art
3 years ago
Hello, thank you very much for taking the time to leave such lovely feedback. We are happy that you are pleased with your frames. Have a great Christmas from the PF&A Team x
Hello, I am sorry to hear that you have not received your order. I have checked the tracking and can see that it is moving through the system. Unfortunately because of Black Friday and the strikes Royal Mail were inundated with parcels and there have been severe delays. You should receive this in the next couple of days, however if you do not receive it by Monday please do email us at sales@photoframesandart.com and we will send replacements to you. Once again I apologise for the delay and the inconvenience caused. Best wishes The PF&A Team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.