Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Panoramic Villas | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Надежный клиент

Подтверждено Feefo

8 years ago

Great booking service replies very quickly

Panoramic Villas Team

Panoramic Villas

8 years ago

Thank you Julie. We are delighted that you were pleased with our service.

Надежный клиент

7 years ago

We will definitely be booking our next villa Holiday through Panoramic Villas as the whole booking service was so easy and contact prior to holiday was 1st class

Отзывы о товаре

Дата покупки: 26/07/2018

0

MS

Mark Smith

Подтверждено Feefo

8 years ago

Что Mark Smith сказал(-а) о Panoramic Villas:

Definitely book again!

The booking process was really simple. I had good communication and all of the information I required was readily available.

Panoramic Villas Team

Panoramic Villas

8 years ago

Thank you Mark, we appreciate your comments and we hope you will book with us in the future.

Отзывы о товаре

Дата покупки: 28/07/2018

0

MM

Marit Nesheim Monsen

Подтверждено Feefo

8 years ago

Что Marit Nesheim Monsen сказал(-а) о Panoramic Villas:

Very helpful in finding a suitable house to rent. Will use their services again and will recommend them to others

Panoramic Villas Team

Panoramic Villas

8 years ago

Thank you Marit. We are delighted that you are pleased with our service.

Отзывы о товаре

Дата покупки: 17/07/2018

0

PJ

Phil Jones

Подтверждено Feefo

Sheffield

8 years ago

Что Phil Jones сказал(-а) о Panoramic Villas:

Up until the last part of this purchase everything had been going fine, but I then received an e mail requesting the balance payment. The e mail stated that "despite previous messages" we still...

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Panoramic Villas Team

Panoramic Villas

8 years ago

Hello Phil, I'm sorry that you were upset by the email. Our payment reminder emails are automated and can sometimes land in junk folders, depending on your mail settings. We always send a manual email if we have not had a response to those reminders. We can only apologise if they didn't reach your inbox, they will be hiding in another folder somewhere! You can also always view your payment due date in your customer account. We hope that despite this you have a great holiday.

PJ

Phil Jones

8 years ago

Thank you for your response. We are really looking forward to our family holiday and was aware of the balance which needed to be settled. However we missed the date as we were taking a few days away. I checked all my folders and files and can assure you that I did not receive any previous reminders hence my disappointment in the tone of the only one received

Отзывы о товаре

Дата покупки: 26/07/2018

0

Надежный клиент

Подтверждено Feefo

7 years ago

Friendly and professional

Отзывы о товаре

Дата покупки: 29/06/2018

0

PS

Paul savage

Подтверждено Feefo

Woking

8 years ago

Что Paul savage сказал(-а) о Panoramic Villas:

Excellent website, easy to navigate and use. Very quick response to availability request and very easy to book.

Panoramic Villas Team

Panoramic Villas

8 years ago

Thank you for your feedback. We are very pleased you were happy with our service.

Отзывы о товаре

Дата покупки: 08/07/2018

0

RO

Richard Osborn

Подтверждено Feefo

7 years ago

Что Richard Osborn сказал(-а) о Panoramic Villas:

Have used Panoramic Villas before and cannot fault them. All staff very helpful, friendly and professional. Highly recommend.

Panoramic Villas Team

Panoramic Villas

7 years ago

Thank you for your kind review! We are very pleased that you have booked with us again and that you are happy with our service.

Дата покупки: 14/09/2018

0

AM

Amanda McLaren

Подтверждено Feefo

Coatbridge, Scotland

7 years ago

Что Amanda McLaren сказал(-а) о Panoramic Villas:

Great reliable company

Great company to book with, easy to manage online account and any small date changes have been accommodated - even at very short notice.

Отзывы о товаре

Panoramic Villas Team

Panoramic Villas

7 years ago

Thank you for your review Amanda. We will advise the property manager that those items in the games room need to be replaced. The villas are owned by the same people, and the furnishings and carpets were both added at exactly the same time. Unfortunately it sounds like guests staying in this villa may not have respected it as much as next door! We will also let the owner know about this.

We will also let the owner know about the resort security and clubhouse as they would have to report this to site management. It's a shame that people are abusing the communal facilities.

We hope that, despite this, you will book with us again in the future.

Дата покупки: 28/06/2018

0

JW

John Wood

Подтверждено Feefo

7 years ago

Что John Wood сказал(-а) о Panoramic Villas:

Pre holiday

I will always look at the available properties on your website before booking with any other holiday rental company. I am delighted with what I have bought so far. All that remains now is for the...

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Panoramic Villas Team

Panoramic Villas

7 years ago

Thank you for your kind review. We are always delighted to hear that we are the first choice of holiday company for our customers. We hope you have a fantastic holiday!

Дата покупки: 21/09/2018

0

Надежный клиент

Подтверждено Feefo

7 years ago

Nice to get a response as some companies don’t always give feedback

Отзывы о товаре

Дата покупки: 02/07/2018

0