It was so easy to order and it came to us as required
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LU
Luke
Подтверждено Feefo
GBR
3 months ago
Что Luke сказал(-а) о Panasonic UK:
Terrible. Feeling really undervalued as a customer.
Terrible. Camera didn’t arrive, spent over a week going back and fourth with Panasonic. Nothing moved forward. I’ve lost money in a job due to this. I’m still £2599 down, not been offered a...
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Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello Luke,
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the inconvenience and frustration this situation has caused you. We completely understand how disappointing it must be, especially given the impact on your work and finances. Please accept our sincerest apologies for any distress this has caused.
We appreciate that you have already reached out to us regarding this matter, and we want to assure you that we’ve been working to resolve it as quickly as possible. A replacement order has now been raised, and it is scheduled for delivery on Thursday, 19th of March.
Once again, we deeply regret the trouble you've experienced and thank you for your patience while we worked through this issue. If there’s anything further we can do to assist or if you have additional concerns, please don’t hesitate to reach out to us directly.
Kind regards,
Panasonic Customer Care UK
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CB
Chris Brice
Подтверждено Feefo
GBR
3 months ago
Что Chris Brice сказал(-а) о Panasonic UK:
awful service
no I message someone via WhatsApp, who said they would get back to me about a wrongly supplied item. no one ever did
Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello Chris,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and the inconvenience caused by the lack of follow-up regarding the wrongly supplied item. This is not the level of service we aim to provide, and we sincerely apologize for any frustration this may have caused.
To resolve this matter as quickly as possible, we kindly ask that you contact us directly at 0344 844 3899. Our team will be more than happy to assist you further and ensure this issue is addressed promptly.
Kind regards,
Panasonic Customer Care UK
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PN
Phil Norris
Подтверждено Feefo
GBR
3 months ago
Что Phil Norris сказал(-а) о Panasonic UK:
Helpful man.
Agent was very helpful with advice.
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RC
Robert Cox
Подтверждено Feefo
GBR
3 months ago
Что Robert Cox сказал(-а) о Panasonic UK:
Great service and very helpful staff.
My microwave oven arrived on time and it was well packed and I was kept informed of when it would arrive. I was also able to get information about my purchase by using Panasonics chat services.
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JC
John Connolly
Подтверждено Feefo
GBR
3 months ago
Что John Connolly сказал(-а) о Panasonic UK:
Happy
Excellent professional helpful
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Надежный клиент
Подтверждено Feefo
3 months ago
Panasonic a Quality Brand
Excellent service from ordering through to receiving my new bread maker. Looking forward to many years of use as with the retired model.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.