Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Panasonic UK | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 2,258 отзывов

Надежный клиент

Подтверждено Feefo

3 months ago

Надежный клиент

Подтверждено Feefo

3 months ago

Panasonic Sound Slayer

Excellent special offer price. Product dispatched and delivered in a prompt manner. Packaging was fully recyclable.

Надежный клиент

Подтверждено Feefo

3 months ago

Poor service

Very poor, not a happy customer would blot use Panasonic again.

Panasonic Customer Care UK

Panasonic UK

3 months ago

Hello, We’re sorry to hear about your experience and any inconvenience caused. Please know this is not the standard we strive for. If you’d like to share more details, we’d be happy to assist further. Kind regards, Panasonic Customer Care UK

Надежный клиент

3 months ago

I am not currently going to change my rating as the service is not great. I have been through your complaints department already and my initial request to return the product has been declined. I have a product I wanted to return within 14 days due to discomfort and pain when placing the earbuds in my ears, was advised I cannot due to hygiene reasons, which surely should not be the case as you can just replace the tops your end. However the product has now developed a fault and will disconnect for my devices , this has been happening intermittently but has happened on several occasions and I want to rerun product within the 30 days and waiting for customer service to get back to me.

Panasonic Customer Care UK

Panasonic UK

3 months ago

Hello, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the discomfort and inconvenience you’ve experienced with your earbuds, as well as the issues you’ve encountered during the return process. Please accept our sincerest apologies for any frustration this may have caused. We completely understand how disappointing it must be when a product doesn’t meet your expectations or causes discomfort. While our hygiene policy is in place to ensure safety for all customers, we appreciate your concerns and are glad that we were able to assist further regarding the fault you’ve described. We can confirm that a return has now been approved, and collection is scheduled for Tuesday, 24th of March. If there’s anything else we can do to assist or if you have any further questions, please don’t hesitate to reach out. Kind regards, Panasonic Customer Care UK

Gordon Chamberlain

Подтверждено Feefo

GBR

3 months ago

Что Gordon Chamberlain сказал(-а) о Panasonic UK:

Good product

It’s a good product but the courier was not so good. It was a dump and run. No door bell or knock. He can’t deny it, the camera saw it. Good job I live in a very rural village.

Надежный клиент

Подтверждено Feefo

3 months ago

Very helpful when I spoke to Customer Service.

Rosie Evans

Подтверждено Feefo

GBR

3 months ago

Что Rosie Evans сказал(-а) о Panasonic UK:

Wouldn’t buy any other brand

Excellent. Ordered 6 March and delivered 9 March. The sole reason I needed a new microwave was because my old Panasonic stopped working on 5 March and I’d only had it and been using it almost every...

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Надежный клиент

Подтверждено Feefo

3 months ago

Prompt response in chat

Prompt customer support in chat. Although it takes time for them to get back when follow up is required after live chat i.e I was told on 2 occasions they would get back to me via WhatsApp and both...

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Roger Scott

Подтверждено Feefo

GBR

3 months ago

Что Roger Scott сказал(-а) о Panasonic UK:

Good but slow on delivery

Easy , helpful purchase of phones. Delivery though not critical was described as 24 hour , as bought in the morning. Sadly this ended up as several days. Best not to make unrealistic claims for a...

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Надежный клиент

Подтверждено Feefo

3 months ago

Prefer Panasonic Direct avoiding retailers

Ordered late on Saturday evening delivered by Tuesday

Надежный клиент

Подтверждено Feefo

3 months ago

New Lumix Camera

I bought the new Lumix S5 mark 2 x and 2 lenses and it is wonderful so far. However one point that Panasonic should take into account. I spoke to a sales assistant on line and asked that because Im...

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