This is personal opinion of the new type. Not as simple as abc.
Promised next day free delivery and as expected received it next day.
Thanks.
Have used the panasonic microwave with browner for a very long time; but the new one took a bit of time to follow....
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Надежный клиент
Подтверждено Feefo
3 months ago
Great produce - highly recommended
Delivery was to the time scale promised
The web site was very easy to use
The quality of the packaging was great
The delivery person was very courteous
The promise is superb, great quality and...
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AG
Ali Reza Ghanbarinezhad
Подтверждено Feefo
GBR
3 months ago
Что Ali Reza Ghanbarinezhad сказал(-а) о Panasonic UK:
Thank you very much.
Greetings and best wishes. Thank you very much for all your hard work and thank you very much for your help and we hope you always shine.
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Надежный клиент
Подтверждено Feefo
3 months ago
First class service
What was already planned as quick delivery, actually arrived a day sooner than promised ! Nice, courteous delivery driver too. Excellent service.
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Надежный клиент
Подтверждено Feefo
3 months ago
SCANDALOUS CUSTOMER CARE
I purchased Panasonic Items online, as advised by Panasonic, however my items never arrived, although it stated on the tracking it did, with a photo, which was not my house. I live in London with a...
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Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello,
Thank you for sharing your experience with us, and we deeply regret the inconvenience and frustration this situation has caused. We understand how upsetting it must be to have your items delivered to the wrong address despite providing the correct details, and we sincerely apologize for any shortcomings in resolving this matter promptly.
Please rest assured that we are committed to addressing this issue as quickly as possible. While we work closely with DHL to investigate and resolve the delivery error, we encourage you to contact us directly at 0344 844 3899 or visit our official Panasonic support webpage for further assistance. Our team is here to help and will do everything possible to ensure a resolution.
Thank you for your patience, and once again, we apologize for any inconvenience caused.
Kind regards,
Panasonic Customer Care UK
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Надежный клиент
Подтверждено Feefo
3 months ago
Poor AI Customer Service
Box arrived heavily damaged. Delivery drive refused to take it back even though we said we weren't accepting the delivery. Contacted customer services to arrange collection and exchange. Response...
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Panasonic Customer Care UK
Panasonic UK
3 months ago
Hello,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the issues you’ve experienced with your delivery and the frustration caused by our customer service responses. This is certainly not the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused.
We understand how important it is to resolve this matter promptly, and we want to assure you that we’ve taken action. We’ve emailed you today, 31st March, with the collection details for your damaged item. Please check your inbox for further instructions, and don’t hesitate to reach out if you have any questions or need additional assistance.
Thank you for bringing this to our attention so we can work towards improving our service.
Kind regards,
Panasonic Customer Care UK
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JB
John Bell
Подтверждено Feefo
GBR
3 months ago
Что John Bell сказал(-а) о Panasonic UK:
Good service
Email with all the info I requested was sent promptly to me.
Many thanks.
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JM
John Massey
Подтверждено Feefo
GBR
3 months ago
Что John Massey сказал(-а) о Panasonic UK:
Very friendly helpful staff.
Very friendly helpful staff.
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Надежный клиент
Подтверждено Feefo
3 months ago
new
I bought a new microwave, didn't need to contact service, its working as it should thanks.
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DS
Derek Sinclair
Подтверждено Feefo
GBR
3 months ago
Что Derek Sinclair сказал(-а) о Panasonic UK:
Excellent service
1st class service as usual from Panasonic. It took less than 1 minute to speak to a person on the phone and a couple of minutes to sort things out satisfactory
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.