Would give them zero stars if I could. Terrible customer service
Item was delivered damaged. Reported this through the normal channels and provided all of the requested information and requested a replacement. They then told me that the damaged item would have to...
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Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello Steven,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the inconvenience caused by the damaged item and delays in resolving the issue. This is certainly not the level of service we aim to provide, and we deeply regret that we fell short in this instance.
We understand how frustrating this situation must have been for you, and we sincerely apologize for any distress caused. Please know that your concerns are important to us, and we want to ensure they are addressed promptly.
To help resolve this matter as quickly as possible, we kindly ask that you contact us directly at 0344 844 3899 or reply to the last email sent out today, the 8th of April. Our team will be more than happy to assist you further and work towards a resolution.
Thank you for bringing this to our attention, and once again, we apologize for any inconvenience caused.
Kind regards,
Panasonic Customer Care UK
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SC
Susan collins
Подтверждено Feefo
GBR
2 months ago
Что Susan collins сказал(-а) о Panasonic UK:
Good service
The service was brilliant, but you do need to add a manual with the product. We tried to down load the manual and they were all in Italian. But we got there in the end
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RN
Robert Nixon
Подтверждено Feefo
GBR
2 months ago
Что Robert Nixon сказал(-а) о Panasonic UK:
Reliable and trustworthy
Excellent service throughout. Great product.
0
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Надежный клиент
Подтверждено Feefo
2 months ago
Microwave air fryer
Delivered on time, product as described. Pleased with purchase
0
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Надежный клиент
Подтверждено Feefo
2 months ago
shopping with Panasonic
Easy to order. Kept fully informed of ordering process, estimated delivery date and later of shipping and time of delivery. Well packed Have ordered from Panasonic for many years and would...
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0
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EH
Elizabeth Hankin
Подтверждено Feefo
GBR
2 months ago
Что Elizabeth Hankin сказал(-а) о Panasonic UK:
Great website. Good communication. Very happy
I ordered a 4 in 1 microwave oven from Panasonic's website. They were offering 10% off, otherwise I would have gone to a retailer to see the appliance first. Ordering was simple, clear and quick....
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0
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Надежный клиент
Подтверждено Feefo
2 months ago
New Microwave
Good value, prompt delivery
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Надежный клиент
Подтверждено Feefo
2 months ago
Easy Peasy ( I can now soften the lemons with my Microwave)
There was no fuss or bother, I placed an order easily and Panasonic kept in touch by email with every step up to and including the product arriving at my door.
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ML
Margaret Lancaster
Подтверждено Feefo
GBR
2 months ago
Что Margaret Lancaster сказал(-а) о Panasonic UK:
Excellent service
Prompt delivery and kept informed of the process from ordering to delivery of the item.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.