Great a first class survice all round easy ordering to the front door great price it's all great
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CG
Colin Gingell
Подтверждено Feefo
GBR
1 month ago
Что Colin Gingell сказал(-а) о Panasonic UK:
Good but pricey
Helpful chatbot and very swift delivery. The only negative was the expensive price of the item.
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Надежный клиент
Подтверждено Feefo
1 month ago
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Надежный клиент
Подтверждено Feefo
1 month ago
service on line and phone was fine
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Надежный клиент
Подтверждено Feefo
1 month ago
Easy to connect with operator and received all the information I needed
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Надежный клиент
Подтверждено Feefo
1 month ago
Great service
My order was delivered promptly- thanks
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JA
James
Подтверждено Feefo
GBR
2 months ago
Что James сказал(-а) о Panasonic UK:
Poor customer service.
Tried to adjust my order, no follow up, bad communication. The Whatsapp chat team can't do anything other than pass on a message to a different team. Waste of time.
Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello James,
Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and understand how frustrating it must have been to try to adjust your order and not receive the follow‑up or communication you expected. We also apologise if the WhatsApp support did not feel helpful and left you feeling that your time was wasted.
This is certainly not the level of service we aim to provide, and we appreciate you bringing this to our attention. So that we can look into your case properly and offer more direct support, we would recommend contacting us directly on 0344 844 3899, where one of our advisors will be able to assist you further.
Kind regards,
Panasonic Customer Care UK
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DC
David Cotgrove
Подтверждено Feefo
GBR
2 months ago
Что David Cotgrove сказал(-а) о Panasonic UK:
Brilliant
Very helpful from the first moment I contacted panasonic.
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GS
Graham Slack
Подтверждено Feefo
GBR
2 months ago
Что Graham Slack сказал(-а) о Panasonic UK:
Not an honorable company.
Wouldn't accept returns for 'on ear' headphones.
Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello Graham,
We are sorry to hear about your experience. We understand that this situation is frustrating, and we regret that we were unable to meet your expectations on this occasion.
I hope that your future experiences with us will be more positive.
Kind regards,
Panasonic Customer Care UK
GS
Graham Slack
2 months ago
Your stupidity and shortsightedness has lost you a loyal customer who has bought multiple TVs and lots of camera equipment from you.
I have also unsubscribed from your newsletter.
Your photo and marketing of the product which I purchased from you was misleading. Your customer care dept told me to get stuffed.
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Надежный клиент
Подтверждено Feefo
2 months ago
couldn't find my order, promised to phone back in 1 hour, never did, finally delivered nearly a week late, very poor service for a japanese company
Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello,
We are very sorry to hear about the issues you experienced with your recent order. I understand how frustrating it must have been to have your order delayed and not receive the promised callback.
We appreciate you bringing this to our attention and will use your feedback to improve our service.
Kind regards,
Panasonic Customer Care UK
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.