I found Follow The Camino staff to be very helpful, friendly and very prompt with making accommodation and luggage transport arrangements. Excellent service and greatly appreciated.
My only concern...
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Sean
Follow the Camino
6 years ago
Hi
Thanks so much for your feedback, we are very happy that you found our services met your expectations.
You are right about the Via de la Plata route being more challenging and less traveled than a lot of other Camino routes, we would recommend it to pilgrims/walkers who have done previous walks and have more hiking experience.
We note your comment about choice of hotels close to the route, it can sometimes be difficult to get suitable accommodation right on the Camino route in certain locations - they may not exist or be booked out, or not the quality that the client is looking for. This is where our Camino Experts can guide people in their choice of hotels and make sure they meet different requirements.
We look forward to you travelling with us along the Camino in the not too distance future.
Regards,
Sean
Отзывы о товаре
Дата покупки: 01/09/2019
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Надежный клиент
6 years ago
They were very flexible when I needed to make changes. I did not get elevation maps though. Some of the hotels were very sparse .
Sean
Follow the Camino
6 years ago
Hi there
Thank you for this feedback, it is helpful to our team to continually improve our service to clients.
We are glad you found us flexible when you needed to make changes, this is something we focus on to make sure each client gets what they are looking for.
We note sure comment on the elevation maps, we are launching a new mobile app for clients that will have this and other route information at all times.
Regards,
Sean
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Дата покупки: 01/09/2019
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TC
Trusted Customer
6 years ago
Что Trusted Customer сказал(-а) о Follow the Camino:
I appreciated Eva's personal touch. Feels like I know her when we have never met. Every detail that we had agreed on, the hotels, luggage transfers, etc. went smoothly with no problems encountered.
Sean
Follow the Camino
6 years ago
Hi Edward
Thank you for you feedback.
It's great to hear that Eva was very helpful, she will be glad to hear this.
It seems like you really enjoyed your Camino, so I wonder if the 1-star review was entered by mistake?
Best regards,
Sean
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Дата покупки: 01/09/2019
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Trusted Customer
Gales Ferry, CT
6 years ago
Что Trusted Customer сказал(-а) о Follow the Camino:
I loved our guide Silvia! She gave us invaluable information about the Camino and made my time on the Camino beyond memorable.
Sean
Follow the Camino
6 years ago
Hi Robin
It is great to hear that your enjoyed your guided tour in the Camino.
We will make sure to pass on your kind words about Silvia, she will be pleased to hear them.
Thank you.
Sean
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Дата покупки: 01/09/2019
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Trusted Customer
6 years ago
Что Trusted Customer сказал(-а) о Follow the Camino:
I will definitely go back and walk other parts of the Camino with your organisation, it was great fun and hassle free.
Sean
Follow the Camino
6 years ago
Thank you Mary
It's great to hear that you enjoyed yourself and that you plan to come back to us in the future to walk some other sections of the Camino.
Regards,
Sean
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Дата покупки: 01/09/2019
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Trusted Customer
6 years ago
Что Trusted Customer сказал(-а) о Follow the Camino:
Was OK. No problems with transfers or hotel bookings.
Sean
Follow the Camino
6 years ago
Thank you Chris for this feedback, it is very helpful to us.
Buen Camino,
Sean
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Дата покупки: 01/09/2019
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Надежный клиент
6 years ago
Booking through them was fine but their route notes were very poor, no directions to hotels so often difficult to find. most hotels on busy roads and far from historical centres and one without...
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Sean
Follow the Camino
6 years ago
Hi thereAs you noticed this route is not as popular as the other sections of the Camino that you have walked. This route along the coast passes through towns that do not rely solely on the Camino and so are busier than what you would have experienced on the other Camino's you have walked.In regards to directions to the accommodations on the hotel vouchers there are maps showing you exactly where the hotel is in relation to the Camino and for your booking most of the hotels where either on the Camino or very near by. We will however review the information given here to assist people with finding their accommodation as we do want this to be easy for people after a day walking.
Thank you for your feedback we greatly appreciate this as we are continually working to improve our services.Regards,Sean
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Дата покупки: 01/09/2019
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Надежный клиент
6 years ago
the service provided was very good, they prepared for all of our needs, the hotel and the meals were also very superb
Sean
Follow the Camino
6 years ago
Hi there
We are so pleased that you enjoyed your Camino experience.
Thank you also for your kind feedback.
Regards,
Sean
Отзывы о товаре
Дата покупки: 03/06/2019
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Trusted Customer
6 years ago
Что Trusted Customer сказал(-а) о Follow the Camino:
Had to add a extra luggage and left messages several times. Finally had to call the customer service number - still no extra tag. It all worked out but not great communication.
If you’re considering a journey on the famous Camino de Santiago, you’ve come to the right place! Our Camino experts have a wealth of experience and have been planning walking and cycling holidays for our loyal customers for over a decade.
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
If you’re considering a journey on the famous Camino de Santiago, you’ve come to the right place! Our Camino experts have a wealth of experience and have been planning walking and cycling holidays for our loyal customers for over a decade.