Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Norton Finance | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 1,373 отзывов

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

Very helpful, although sometimes frustrating

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

My case was dealt so proffessionaly with no rush will defiantly recomend to family and freinds

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

3 months to get a loan then the company didn't transfer it to the right account.

Paul Stringer

Norton Finance

7 years ago

Thank you for taking the time to send us your feedback.

We are sorry to hear that your application took longer than normal to complete. Having reviewed your case we can see that some changes that were made extended the timescales into the Christmas and New Year period and resulted in the application taking longer than normally expected –we apologise for the delays caused by this.

We were unaware of any issues regarding the release of funds but are sorry for any inconvenience caused.

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

Excellent Customer Service

Norton Finance explained everything to me, no hidden costs, no hidden agenda. My advisor, Reece George was phenomenal. I never had to chase for updates. His customer service skills are second to...

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Надежный клиент

7 years ago

Excellent customer service, efficient and supportive.

Extremely supportive, great customer service and prompt in response. I was impressed with the level of professionalism and commitment to deliver on specifics I had requested.

Trusted Customer

Glasgow

7 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

Norton Finance fast tracked our loan within 4 weeks from application to us receiving the money into our bank account excellent service they called us and kept is updated every day would recommend...

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Надежный клиент

7 years ago

The application process was too long; nearly 4 weeks from start to completion

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

Very helpful and understanding just a shame about the interest being so high but I also understand it.

Paul Stringer

Norton Finance

7 years ago

Thank you for your feedback. It's great to hear that you were happy with how helpful and understand our staff were, and that we were able to help you find a solution.

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

Highly recommended service

Excellent customer service. Very organised and thorough. Updated me at every stage. Offered good advice when I needed it and were always ready to deal with any enquiry. Highly recommended.

Paul Stringer

Norton Finance

7 years ago

Thank you for your feedback. It's great to hear such positive feedback and we're glad we were able to help you with your application. We aim to keep our customers updated throughout and get you the best solution for your needs. It's always good to hear when customers would recommend us to others too.

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Norton Finance:

Good,professional

Yes I would recommend Norton Finance.

Paul Stringer

Norton Finance

7 years ago

Thank you for your feedback. It's great to hear that you were happy with the service you received from our staff and would recommend us to others in the future.

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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