Bookings were easy, value is great. Customer service helpful. Emailed picture of our room was incorrect, I was sent the more expensive room. Lucky I had the web page open at the time of bookings and...
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Trusted Customer
9 years ago
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Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
The service is good but the package for my partner and I as cruisers doesn't suit us living in Queensland when 90 per cent of the offers and cruises leave from Sydney, That is the only reason I am...
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Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. We are glad you've brought this to our attention, while we do try to offer as many sailings to/from Brisbane there is just less availability in general to/from this destination. This is due in part to the dimensions of the port. Bigger cruise ships are just not able to turn around in the port . The port authorities are aware of this and there are some solutions coming to solve this, so watch this space for the future. Until then we will continue to offer as many itineraries from Brisbane as we can. After all we are in Queensland to.
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Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Customer service needs to be improved....
Improve overall service, the customer service officer tended to over talk which delayed effective communication of meeting our needs/requests & caused time issues also, misprounounciation of name...
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Customer Service
My241 Rewards
9 years ago
Thank you for your feedback. We are sorry that your experience with our customer service officer was not up to our usual high standard. We certainly take your feedback seriously. We will pass this feedback onto the relevant team, so that they will undertake further training were needed to improve our communication standards. Thank you once again for the feedback and we wish you and your party a fantastic cruise.
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Trusted Customer
Melbourne, Victoria
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
EXCEPTIONAL ...Both Anita Oliver and Jess Bahr were an absolute pleasure to deal with and went the extra mile to find that something special and to tie in back to back cruises. Very lovely ladies,...
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Trusted Customer
Cambridge Gardens 2747
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
there was always a follow up and friendly staff to answer questions
yes I would recommend to family and friends
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Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Very good service
Listened to our needs and found excellent cruises-very helpful
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Надежный клиент
9 years ago
Very helpful
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Trusted Customer
Alexandra Headlands.
9 years ago
Что Trusted Customer сказал(-а) о My241 Rewards:
Happy Days are here again.
Excellent friendly interaction with 241 staff , prompt attention leading to booking of cruise, Insurance worries avoided all booked through 241 at time of cruise booking.
For service couldn't fault...
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Надежный клиент
9 years ago
good service
We were able to book the cruise we wanted without any hassles
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
