Отзывы о Luxury Gold

Thank you very much for travelling with us and for taking the time to share your thoughtful reflections. We are delighted to hear that you enjoyed the remarkable sights of Rajasthan and that your visit to the Taj Mahal lived up to your expectations. It is also wonderful to know that, although there was more time on the coach than anticipated, you found the journey comfortable with sufficient breaks. We are pleased that you were happy with the standard of the hotels, especially the three that stood out as exceptional, and that your Travel Concierge provided knowledgeable support and took great care of the group. Your comments on the food are also appreciated. While we are glad you enjoyed the dishes provided, we understand your wish for a more immersive introduction to Indian cuisine, and your feedback will be shared as we continue refining the dining experience on this itinerary. It is lovely to hear how warmly you connected with the people and culture of India, and that their friendliness made such a positive impression. We are also delighted that the door-to-door service added comfort and ease to both the start and end of your journey, particularly after such long travel days. Thank you once again for choosing to travel with us and for sharing your detailed feedback. We hope to have the pleasure of welcoming you on another journey in the future.

Thank you very much for travelling with us and for sharing your reflections. We are delighted to hear that, overall, you had a very nice experience and enjoyed your journey through Japan. We appreciate you noting the aspects that future guests may wish to be aware of. Tipping practices can vary, and your comments about the limousines, coach drivers and Tour Guide are helpful. We are also grateful for your observations regarding the fast-paced nature of the itinerary and the frequent hotel changes. Japan’s Luxury Gold journeys do cover a number of regions, and your experience of living largely out of your suitcase is completely understandable. Your mention of the more traditional stays in the Aomori and Sendai areas is also valuable. These authentic experiences, including local-style bathing, can be a cultural highlight for some guests and a surprise for others, so your insight is appreciated. Thank you again for taking the time to share your thoughts and for travelling with us. We are pleased that, despite the pace, you embraced the adventure, made friends and enjoyed the spirit of the journey. We hope to have the pleasure of welcoming you on another tour in the future.

Thank you for contacting our Guest Relations Department. They have received your concerns and are reviewing the matters you have brought to our attention. A team member will contact you to address your concerns in due course.

Thank you very much for travelling with us and for sharing such warm and positive feedback. We are delighted to hear that you had a wonderful time on your journey and that the Travel Concierge helped make your experience so enjoyable. It is always encouraging to know when a Travel Concierge’s enthusiasm and professionalism shine through. We are also pleased that you felt well supported during the unexpected disruption caused by the typhoon. Our teams work hard to respond quickly and thoughtfully in situations like these, so it is truly heartening to hear that the changes felt seamless and still allowed you to enjoy an itinerary that was both engaging and memorable. Your kind recommendation means a great deal to us, and we are grateful that you took the time to share it. We would be honoured to welcome you on another Luxury Gold journey in the future.

Thank you very much for travelling with us and for taking the time to share your thoughtful feedback. We are delighted to hear how much you enjoyed your journey and that the Travel Concierge made such a meaningful and memorable impact on your experience. It is wonderful to know that his kindness, professionalism and dedication stood out throughout your time together. We are truly sorry to learn that the behaviour of another guest affected the atmosphere of the tour. We greatly appreciate your acknowledgement of how admirably the Travel Concierge handled such a challenging situation. His calm, considerate and professional approach is a reflection of the high standards we strive to uphold, and we will be sure to share your kind words with him. We are also pleased that you felt well supported during the adjustments to the itinerary following the severe typhoon. The safety and comfort of our guests are always our highest priorities, and it is reassuring to know that you felt well cared for during this unexpected event. Thank you once again for your generous feedback and for choosing to travel with us. We would be honoured to welcome you on another Luxury Gold journey in the future, and we will be delighted to pass on your warm wishes to Travel Concierge.

Thank you for your feedback. We are delighted to hear you had such a wonderful experience. We appreciate you taking the time to share your positive comments.

Thank you very much for travelling with us and for sharing your thoughtful feedback. We are delighted to hear that you had such a memorable experience and that the Travel Concierge made such a positive impression. It is wonderful to know that her professionalism, calm manner, organisation and sense of humour contributed so greatly to your journey. We will be sure to pass on your kind words, which I am certain she will greatly appreciate. We are also pleased that you enjoyed the hotels, meals and the opportunity to learn more about Japanese history and culture. It is always rewarding to know that these elements enhanced your overall experience. At the same time, we understand your comments about some activities feeling a little rushed. Balancing the itinerary within the constraints of traffic and opening times can be challenging, but your suggestion about allowing more flexibility or offering a choice of activities is very valuable. Feedback like yours helps us consider ways to refine the programme and better accommodate the interests and pace of our guests. Thank you once again for choosing to travel with us and for your generous comments. We truly appreciate your balanced perspective and hope we may have the pleasure of welcoming you on another journey in the future.

We are so pleased to hear that you had such a fantastic experience on the Ultimate Italy tour. It's wonderful to know that you enjoyed the carefully planned details and the accommodations. We're also delighted that you appreciated your Travel Director. Thank you for your kind recommendation.

Thank you very much for travelling with us and for taking the time to share such detailed feedback. We truly appreciate your loyalty in choosing to return to Italy with us, and we are very sorry to learn that your Luxury Gold experience did not meet the high expectations we aim to deliver. We regret to hear that some of the accommodations and room sizes fell short of what you anticipated from a five-star programme. Your comments about space and comfort are important and will be shared with our product and hotel partners so we can review the standards more closely. We also understand your disappointment regarding aspects of the itinerary. Our itineraries are designed to offer a balance of cultural, historical and local experiences, but we recognise that preferences vary, and we are sorry that the visits to the Jewish Ghetto areas in Rome and Venice did not align with what you had hoped to see. Your suggestion about offering these as optional experiences is very helpful and will be taken into consideration for future planning. Regarding the journey to Pisa and the time spent in Cinque Terre, we appreciate your perspective. Unforeseen traffic incidents can unfortunately affect timings, but we are sorry that this impacted your plans to attend Mass and that you did not feel fully supported in finding alternatives. Your experience highlights an area where we can do better in providing clearer guidance and more proactive assistance in unexpected situations. We genuinely regret that this tour did not compare favourably with others you have taken in the past, particularly given the premium nature of Luxury Gold. Your feedback will be carefully reviewed as part of our commitment to continually refining the experience we offer. Thank you once again for sharing your thoughts and for choosing to travel with us. We hope that, despite your disappointment on this occasion, we may have the opportunity to welcome you back in the future and provide a journey that truly reflects the standards you expect and deserve.

Thank you for your fantastic review. We are thrilled to hear that you enjoyed the itinerary and experienced the culture and hospitality during your time in Italy. We are delighted that you found the perfect balance of activities and relaxation. It's wonderful to know that you would recommend our services.