Отзывы о Luxury Gold

Thank you very much for travelling with us and for sharing your feedback. We are sorry to hear that your Luxury Gold experience did not meet your expectations in terms of luxury and service. We appreciate your comments regarding the hotel room sizes, the quality of some meals, and the wine tasting experience. We are also sorry that the extended meal at the Michelin-starred restaurant, while offering excellent food, did not provide the level of service and enjoyment you had hoped for. Your observations are very valuable and will be shared with our teams to help us improve the overall Gold experience. We are grateful for the time you have taken to provide your reflections and hope that, despite these disappointments, you were still able to enjoy some aspects of your journey and the destinations visited.

Thank you very much for travelling with us and for sharing your thoughtful feedback. We are delighted to hear that the Travel Concierge made such a positive impression and that you felt so well cared for throughout your journey. It is wonderful to know that her clear communication and preparedness, even when faced with challenges beyond her control, enhanced your experience. We will be sure to share your kind words with her. We also appreciate your comments regarding the dining experiences. We understand your perspective that there may have been too much emphasis on fine dining, and your suggestion to balance this with simpler meals is valuable. Feedback such as yours helps us review and refine our offerings to ensure they meet the varied preferences of our guests. Thank you once again for travelling with us. We are so pleased to know that Larae contributed greatly to your enjoyment, and we hope to have the opportunity to welcome you on another journey in the future.

Thank you very much for travelling with us and for taking the time to share your feedback. We are pleased to hear that you enjoyed the beautiful five star hotels and that the Travel Concierge provided such excellent guidance throughout your journey. Your kind words about her are greatly appreciated and will certainly be shared with her. We are, however, very sorry to learn of your disappointment with the winery experience. It is regrettable that the lunch did not meet expectations and that your request for additional fresh vegetables was not accommodated. We also understand your frustration that the food offered did not reflect the quality you anticipated. Your recommendation to consider another winery is noted and will be carefully reviewed by our team. Thank you once again for travelling with us. We truly value your feedback, as it helps us to continually improve the experiences we provide, and we hope to have the opportunity to welcome you on another journey in the future.

Thank you very much for travelling with us and for sharing such thoughtful feedback. We are delighted to hear that your Tour Director was excellent and that she helped create such a warm and welcoming atmosphere amongst the group. It is wonderful to know that her efforts enhanced your journey. We are, however, very sorry to learn of the aspects that did not meet your expectations. We regret that the service at the Zurich hotel was not of the standard you anticipated. We would also like to clarify that our tours operate with a minimum of 18 guests and a maximum of 24, which explains the group size you experienced on this journey. Your comments regarding the length of the Glacier Express journey, the vineyard lunch, and the quality of some of the restaurants are also noted, and we fully understand your concerns that these elements did not reflect our Luxury Gold standards. In addition, your suggestion to avoid visiting destinations on local bank holidays is a valuable one and will be shared with our Operations Team for review. Your feedback is invaluable in helping us improve the experience we offer, and we thank you sincerely for taking the time to share it with us. We hope to have the opportunity to welcome you again and provide a journey that fully lives up to your expectations.

Thank you very much for travelling with Luxury Gold and for sharing your feedback. We are pleased to hear that your first journey with us to Ireland was such a positive experience, though we are very sorry to learn that your most recent tour did not meet the same expectations. We regret that you were disappointed with the service, food and accommodation, and that you felt the Travel Concierge was not as available as advertised. This is certainly not the standard of care we aim to provide, and we understand your frustration that this journey did not compare to your previous one. We note that you will be forwarding further details through your travel adviser. At this stage we have not yet received the email, but once it has been received a member of our Guest Relations team will be in touch with you directly to review your concerns more thoroughly. Thank you again for travelling with us and for taking the time to let us know of your experience. Your feedback is invaluable in helping us to improve the quality of our tours, and we are truly sorry that this journey fell short of your expectations.

Thank you very much for travelling with us and for taking the time to share your feedback. We are pleased to hear that you enjoyed the breakfasts and that the excursions offered you the chance to visit many of the popular places of interest. We are, however, very sorry to learn that other aspects of your experience did not meet your expectations. We understand your disappointment with the quality and consistency of the rooms and meals, and we regret that one of the dinners in particular did not reflect the standard you had anticipated. Your comments regarding the overall value of the trip are also noted and taken very seriously. We truly regret that you felt the journey was not fully representative of what you paid for and that this may have left you uncertain about travelling with us again. Please know that your feedback will be shared with the relevant teams so that we can review these areas closely and work towards improving the quality and consistency of the experience we provide. Thank you again for choosing to travel with us. We greatly appreciate your honest reflections and hope we may have the chance to welcome you back in the future to provide the level of journey you deserve.

Thank you for your thoughtful reflections. We are delighted that your journey through Japan offered such a rich and varied introduction to the country’s culture, landscapes, and history. It is especially heartening to hear that your Travel Concierge provided attentive and personalised care, enhancing your experience throughout. The opportunity to hear directly from a Hiroshima survivor is indeed a profound privilege, and we are grateful that this moment resonated so deeply with you.

Thank you for your eloquent and heartfelt review. We are truly pleased that your journey through Honshu was both enriching and comfortable, with thoughtful touches such as flexible excursions and seamless luggage transfers enhancing your experience. The unique cultural moments and the exceptional care provided by your Travel Concierge clearly made a lasting impression, and we are grateful for your recommendation.

Thank you for your kind words. We are truly delighted that your journey delivered such exceptional value and memorable experiences. It is heartening to know that the sightseeing, cuisine, and accommodation exceeded expectations, and that your Travel Concierge played a pivotal role in making this your best holiday yet.

Thank you for your wonderful review. We’re truly delighted to hear that your journey through Italy with Luxury Gold was so memorable. It’s heartening to know that every detail was thoughtfully managed, allowing you to simply relax and enjoy the experience. Your kind words about our Travel Concierge’s dedication and professionalism mean a great deal. We look forward to welcoming you on many more exceptional adventures.