The return policy is horrible. You have to pay your own shipping to return it, and they take weeks to refund your money after they receive the products.
Ida
Long Tall Sally
6 days ago
We’re sorry to hear you’re unhappy with our returns process. We understand how frustrating it is to pay for return postage and wait for your refund. We appreciate your feedback and will share your comments with the relevant team for review.
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BA
Betty Adkins
Подтверждено Feefo
USA
6 days ago
Что Betty Adkins сказал(-а) о Long Tall Sally:
need to pay more attention when picking orders
when I called about my orders being wrong, they basically did not want to fix it. ended up having to pay 22 dollars to ship it back when it a
wasn't my fault. they should reimburse my account for the...
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Ida
Long Tall Sally
6 days ago
We’re very sorry that you received the wrong sizes on two occasions and that your experience when contacting us was disappointing. We understand how frustrating it must be to pay $22 in return shipping when the error was not yours. Your feedback is important to us, and we’ll share your comments with the relevant team to help improve our service.
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CB
Cathy Bubb
Подтверждено Feefo
CAN
6 days ago
Что Cathy Bubb сказал(-а) о Long Tall Sally:
Ripped off and poor customer service
Ordered 6 pair of pants, received 5. Kept 2 and returned 3 because 4th was billed to me but never sent. They ignored my email. I was in UK at the time visiting from Canada so ordered thinking I could...
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Ida
Long Tall Sally
6 days ago
We’re sincerely sorry that you were charged for an item you never received and that your email went unanswered. We understand how disappointing this must be, especially as a long-standing customer. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention.
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Надежный клиент
Подтверждено Feefo
6 days ago
LTS perfect for the tall women, no matter your age.
Quick and efficient.
Love LTS clothes as fit perfectly and descriptions very accurate.
Wish the shops existed but happy with everything I order.
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Надежный клиент
Подтверждено Feefo
6 days ago
At last maternity leggings for the longer leg.
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KQ
Kay Devlin-Quarrington
Подтверждено Feefo
GBR
6 days ago
Что Kay Devlin-Quarrington сказал(-а) о Long Tall Sally:
Excellent service
Excellent
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EL
Elsie
Подтверждено Feefo
GBR
6 days ago
Что Elsie сказал(-а) о Long Tall Sally:
Continued good service
Good service as always, no issues but would still like cheaper delivery, more offers etc :)
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Надежный клиент
Подтверждено Feefo
6 days ago
Arrived promptly
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KM
Koen Mioulet
Подтверждено Feefo
NLD
7 days ago
Что Koen Mioulet сказал(-а) о Long Tall Sally:
Very elegant, affordable tall boots
I order LTS regularly; usually swift handling and delivery. So far never a faulty delivery
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JW
Julie Williams
Подтверждено Feefo
7 days ago
Что Julie Williams сказал(-а) о Long Tall Sally:
Refunded quickly and promptly thank you
Michelle
Long Tall Sally
6 days ago
Thank you for your lovely feedback! We’re glad we could process your refund quickly and promptly. We really appreciate your understanding and hope to have the opportunity to serve you again in the future. 😊
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.