The customer service personnel are always very helpful and friendly.
Отзывы о товаре
Klaudia - Help Team
JewelleryMaker
9 days ago
Hi Fiona,
Thank you for your reviews.
We’re sorry to hear that both items didn’t fully meet your expectations. We understand your disappointment with the stability of the Third Hand with 5x Magnifier and appreciate your feedback regarding the base design.
We’re also sorry that you felt the JewelleryMaker Handbook with Technique Sheets did not offer the value you expected. Your feedback is very important to us, and we will ensure your comments are passed on to the relevant teams for consideration.
Please remember that if these items are not suitable for your needs, you’re welcome to return them within 30 days for a full refund.
We apologise for any disappointment caused, and if there’s anything we can assist you with further, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
This service has been great delivery or refunds in reasonable time have had issues in the past when an order went missing,I was asked to knock on neighbours doors to check if the order has been left...
Have been with Jewellery Maker for years, probably from not long after they started. I wouldn't have stayed if they were not the best. Always great products, great community, and fantastic service....
Some staff are more helpful than others in customer service. At times left on hold too long before call contents. Great having guest designers on TV daily.
Always great and delivery a lot quicker. Royal Mail is a bit random with the delivery, I've had one dropped over the back gate (5 foot high). Luckily I had the notice of delivery and it said...
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website