Jerseytravel больше не является активным клиентом Feefo
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Надежный клиент
7 years ago
I felt Jersey Travel mislead me in the booking, I paid quite a substantial amount for my trip and did not have a sea view room, no upgrade possible, I apparently got one night free but I spoke to...
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Lara Wherry
Jerseytravel
7 years ago
Thank you for taking the time to review your recent stay in Jersey. We are sorry that you feel let down by the service offered by Jersey Travel, however having reviewed your booking we can confirm that the upgrade was subject to availability and not guaranteed. Should you wish to discuss further please do not hesitate to contact us. We do hope that despite this you had an enjoyable holiday in Jersey.
Отзывы о товаре
Дата покупки: 29/05/2019
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MJ
Mr T Jones
7 years ago
Что Mr T Jones сказал(-а) о Jerseytravel:
Very helpful, Thank you. Trevor Jones
Lara Wherry
Jerseytravel
7 years ago
Thank you for taking the time to review your recent travel to Jersey. We trust you enjoyed your holiday and look forward to welcoming you back to the Channel Islands again soon.
Good website easy to navigate and very pleased with comms and updates.
Would use again.
Lara Wherry
Jerseytravel
7 years ago
Thank you for taking the time to review your recent stay in Jersey. We hope to be of service again soon.
Отзывы о товаре
Дата покупки: 26/05/2019
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Надежный клиент
7 years ago
Upgrade was not as expected and I don't agree with the refund policy too strict and unfriendly when it comes to personal circumstances
Lara Wherry
Jerseytravel
7 years ago
Thank you for your feedback, we are sorry to hear that you were unhappy with our policy. If you wish to discuss further please contact us directly. We do hope that despite this you enjoyed your stay in Jersey.
We're sorry to hear that you felt you didn't get sufficient attention from us prior to your departure to Jersey. If you'd like to send further details of your experience please send these to our Customer Services Manager lara.wherry@citravelgroup.com and she will look into this for you as we pride ourselves on the full service offering that we provide. We hope you enjoyed your time in Jersey :)
Thank you for taking the time to leave your feedback, we're pleased that you had a good trip. We'd love to help again if you do come back!
Дата покупки: 25/05/2019
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MP
Mr N Philbey
7 years ago
Что Mr N Philbey сказал(-а) о Jerseytravel:
Very good bus services to all parts.
Lydia Smith
Jerseytravel
7 years ago
Thank you for your comments, we're pleased to hear that you enjoyed the Mayfair Hotel and it sounds like you managed to get out and about to see some of the island. We hope we might see you here again in Jersey soon.
We're pleased you had a great holiday in Jersey and enjoyed your time at the Merton Hotel, thanks for your comments. We hope we might be able to help you again with your next Jersey holiday.
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Дата покупки: 25/05/2019
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Надежный клиент
7 years ago
Jersey Travel and Rebecca Evans the person who arranged our holiday were a pleasure to deal with from the initial contact to finalising the booking.
A most professional and pleasant experience from...
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Lydia Smith
Jerseytravel
7 years ago
Thank you for your comments regarding Rebecca, we have passed these on to her, she prides herself in looking after our clients. Should we be able to help again, please do let us know.
Отзывы о товаре
Дата покупки: 25/05/2019
0
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MW
Mrs S Webb
7 years ago
Что Mrs S Webb сказал(-а) о Jerseytravel:
very helpfull would use again.
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Lydia Smith
Jerseytravel
7 years ago
Thank you for your feedback, we're pleased you have enjoyed your holiday with us and also everything that the Somerville Hotel has to offer!
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.