It's great to hear that you've booked with us again - thank you for the great feedback! We look forward to helping with your next search - Have an amazing holiday!
Great experience booking online through Holiday Hypermarket. Amazing package holidays and the communication is excellent. Highly recommend.
Erena
Holiday Hypermarket
1 month ago
Thank you for your feedback, it's great to hear you found a great deal with us and were able to book the holiday you wanted! Wishing you a fabulous holiday!
I was looking for a holiday and went onto TUI for a holiday and found the prices very high, I then looked on holiday hypermarket and found the exact same holiday, same flights, same hotel with...
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Isabel Bradbury
Holiday Hypermarket
1 month ago
Thank you for leaving a 5* review!
We’re pleased you were able to find the holiday you wanted at a great value with Holiday Hypermarket, and we hope you have a fantastic trip.❤️
we had only one problem we did not get told about cases we thought had carry on bags we got hammered for bags beeing to big £48 each way not happy
spoilt holiday
Isabel Bradbury
Holiday Hypermarket
1 month ago
Thank you for leaving a review!
We understand how upsetting it can be to face unexpected charges at the airport, particularly when you believed your luggage met the requirements. When flights are not operated by TUI Airways and are instead with airlines such as easyJet or Ryanair, hand luggage allowances can differ significantly from those offered by TUI Airways.
Each airline sets its own size and weight restrictions, and these can change, so we always recommend checking the operating airline’s website directly before travel to ensure bags meet their specific requirements.
This can help avoid any unexpected costs at the airport in the future.
We’re sorry for the disappointment this caused and appreciate you taking the time to share your experience.
Your feedback is valuable and has been passed on to help us improve the clarity of this information during the booking process.😊
Very misleading when booking that you have to then register with Ryanair themselves
To book and pay extra for your seats
Isabel Bradbury
Holiday Hypermarket
1 month ago
Thank you for taking the time to leave your feedback, and I’m very sorry for the frustration caused.
When flights are operated by Ryanair, seat selection is managed directly by the airline. As outlined in the booking terms and conditions, customers are required to register their booking with Ryanair in order to manage flight details, including selecting and paying for seats.
Please be assured that paying extra to guarantee seats together is standard practice across many airlines, including TUI Airways and other flight operators. Seat allocation is not automatically included in the base fare, and an additional charge applies if customers wish to choose specific seats or ensure they are seated together.
We understand that this part of the process can feel confusing, particularly when being directed to register with Ryanair after booking, and we appreciate your feedback.
Your comments will be shared with the relevant teams to help ensure we continue to make this information as clear as possible during the booking journey.
Thank you again for your review, and we’re sorry for any inconvenience caused.
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed..
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed..