Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Headwater | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 1,462 отзывов

JEAN EVANSON

Подтверждено Feefo

GBR

3 months ago

Что JEAN EVANSON сказал(-а) о Headwater:

Tailored to our needs

Hannah was very responsive to the ideas we had to add extra nights into our holiday. She also helped us choose the appropriate flight to make the journeys more pleasant. Prompt communication and we...

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Sophie

Headwater

3 months ago

Thank you for your kind review! We are so pleased Hannah could help with your extra nights and flights, and delighted that you're happy with the holiday we have put together. Sophie Customer Relations Executive

ANDREW PILKINGTON

Подтверждено Feefo

3 months ago

Что ANDREW PILKINGTON сказал(-а) о Headwater:

Easy booking

The booking process has been very straightforward and efficiently handled.

Sophie

Headwater

3 months ago

Thank you for taking the time to leave such positive feedback. I am so glad to hear the booking process was clear and handled efficiently for you. Sophie Customer Relations Executive

ISOBEL GEORGE

Подтверждено Feefo

GBR

3 months ago

Что ISOBEL GEORGE сказал(-а) о Headwater:

Excellent from first enquiry through to booking.

Excellent, prompt and friendly. I thought the very clear, itemised invoice was excellent. Transparent about the additional costs. Equally impressed with the initiative to include the rail tickets we...

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Sophie

Headwater

3 months ago

Thank you so much for your lovely feedback! We are delighted to hear that you found everything clear, helpful, and friendly. I will be sure to pass your kind words on to Luke, he will be delighted to know he made such a positive impression. Sophie Customer Relations Executive

Надежный клиент

Подтверждено Feefo

3 months ago

Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.

Sophie

Headwater

3 months ago

Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience. Sophie Customer Relations Executive

LINDA

Подтверждено Feefo

GBR

3 months ago

Что LINDA сказал(-а) о Headwater:

Great service

I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...

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Sophie

Headwater

3 months ago

Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team. Sophie Customer Relations Executive

JOANNE JACKSON

Подтверждено Feefo

GBR

3 months ago

Что JOANNE JACKSON сказал(-а) о Headwater:

Timely, Responsive and informative service from the lovely headwater team

The service was excellent as always and my emails were responded to promptly with the information I required. Nothing appears to be too much trouble for the staff at Headwater

Sophie

Headwater

3 months ago

Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact. Sophie Customer Relations Executive

MARK PITCAIRN KNOWLES

Подтверждено Feefo

GBR

3 months ago

Что MARK PITCAIRN KNOWLES сказал(-а) о Headwater:

Efficient, knowledgeable and friendly

Sophie

Headwater

3 months ago

Thank you for your kind words regarding your booking experience. Sophie Customer Relations Executive

Надежный клиент

Подтверждено Feefo

3 months ago

Great service

Very helpful, clear information.

Sophie

Headwater

3 months ago

Thank you for taking the time to leave such a kind review. Sophie Customer Relations Executive

IAN W

Подтверждено Feefo

GBR

3 months ago

Что IAN W сказал(-а) о Headwater:

Positive booking experience

Professional and supportive

Sophie

Headwater

3 months ago

Thank you for your positive review. Sophie Customer Relations Executive

DIANNE DAWSON

Подтверждено Feefo

GBR

3 months ago

Что DIANNE DAWSON сказал(-а) о Headwater:

Professional and reassuring

Helen was very friendly and was able to answer all my questions.

Sophie

Headwater

3 months ago

Thank you for your kind words, Helen will be delighted to hear them. Sophie Customer Relations Executive

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