Yes, from entering to the site until transaction completed, the whole process was very good. I will recommend this to my friends, and certainly I will use, whenever it meet my requirement.
Customer Success
Headout
9 years ago
Hey,
Thank you so much for writing in and letting us know how the booking process went for you. The Headout website is designed keeping the customer experience in mind and it is incredibly gratifying to know that our team's work has helped someone have a pleasant booking experience on a fairly expansive website.
We look forward to seeing you soon!
Sincerely,
Viraaj
Head- Customer Success
Дата покупки: 25/09/2017
0
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VU
Valued User
9 years ago
Что Valued User сказал(-а) о Headout:
Lucineia gave a great tour of the Louvre and provided excelent insights into the various pieces.
Customer Success
Headout
9 years ago
Hey Chris,
We're glad to hear you enjoyed your tour of the Louvre! We will definitely pass on your feedback to our operator so Lucineia can get the credit she deserves for making your tour comprehensive and enjoyable. Thank you for taking the time out to provide us your feedback. We are grateful and hope to serve you again in the future.
Easy and worth every penny. I probably saved about 1.5-2 hours of waiting in line.
Customer Success
Headout
9 years ago
Hi,
Thank you so much for writing in!
Headout is all about making travel more fun and spontaneous, while providing great value at the same time, and not just in terms of price!
Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.
All the very best!
Viraaj Arora
Head of Customer Success
Отзывы о товаре
Дата покупки: 21/09/2017
0
Поделиться
VU
Valued User
9 years ago
Что Valued User сказал(-а) о Headout:
It was very easy to purchase through Headout, saving time & as well as money .
Customer Success
Headout
9 years ago
Hi,
Thank you so much for writing in!
Headout is all about making travel more fun and spontaneous, while providing great value at the same time, and not just in terms of price! Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.
The Headout's service was good enough, but without further details about which agency they re-sell, I wouldn't use them again for guided tours. Perhaps for individual tickets.
I thought using their...
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Customer Success
Headout
9 years ago
Hey Jakub,
Thank you for writing in!
We're glad that you enjoyed our service and are grateful for the time you took to write this review. We do apologize for the trouble you faced in signing in to the app with your Facebook credentials, however, we have found that this is an effective way to allow our users to network and refer each other while drawing details that exist on their Facebook account to their Headout account, which saves people both time and trouble. However, we understand your apprehension about using this medium to sign into Headout and, as such, our customer support team is happy to help out in any way needed to help you keep track of your vouchers and bookings manually.
Sincerely,
Viraaj
Head-Customer Success
Отзывы о товаре
Customer Success
Headout
9 years ago
Hey Jakub,
We're very sorry to hear about your negative experience with your guide. Please let us know if you have any information that can assist us in pursuing this matter with our operator; the name of the guide, for example. We would be more than willing to escalate this issue to our operator and shall take any action necessary so that the quality of the tours we offer isn't hampered.
Our apologies for being unable to provide you with the name of our operator before booking. As you can understand, being a third party vendor, we must keep certain details confidential but acknowledge that a little more transparency in this regard may help our customers make more informed decisions about the tours they invest in. We shall certainly bear this in mind going forward and will work on a way to make this process easier for our users.
We bought skip the line tickets which saved us at least 2 hours of lining up. Walked strait in at the allocated time.
Easiest way to visit popular places.
Customer Success
Headout
9 years ago
Hey Matthieu,
Thank you so much for writing in!
We're glad that you enjoyed your time at the Vatican and managed to save some time and energy as well! At Headout, we understand that your time is valuable and we try as much as possible to provide you with activities and experiences that respect your time and get you the most bang for your buck!
We're grateful for the feedback and hope to see you again soon!
Service was quick and hassle-free. Ticket allowed us to quickly enter.
Customer Success
Headout
9 years ago
Hey Abed,
Thank you for writing in!
We're glad that you had a good booking experience and that you managed to spend more time admiring the Sagrada Familia than having to wait in line to get in. We're grateful for your feedback and hope we can help you book your next adventure!
Was a bit wary having read bad reviews. But got my tickets with no hassle.
But maybe check your e-mailers - I got concerned after I saw a typo...you misspelled Singapore in one e-mail blast!
Customer Success
Headout
9 years ago
Hey Katrina,
Thank you for writing in!
We're glad that your booking experience went smoothly and hope that you will think of us when planning your next adventure! Thank you for informing us about the error in our email campaigns. We'll have the appropriate department rectify that in the near future.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.