I considered the service of this particular order as very poor. Two of my three items ordered are yet to be delivered. It seems that stock inventory is not keeping up with sale demand. Although...
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Gem Collector UK
Gem Collector UK
12 years ago
We have been unable to speak with you today but regret that you were not satisfied with the service. Apologies as we were unable to deliver on this occasion. Our Help Team are available 24 hours a day and would be happy assist you in finding an alternative item. 0845 612 2000. Thank you for leaving feedback
James- Help Team
www.gemporia.com
As always very easy to order and return items too. I have heard by email that Gems has received my returns and now I await the monies to return to my account.
Gem Collector UK
Gem Collector UK
12 years ago
We have not been able to speak with you today but thank you for taking the time to leave your feedback.
We apologise that the opal, the smokey quartz and the eclipse quartz did not meet your expectations and can understand your disappointment, as you mention these items have been received back and the refund is currently being processed.
In the meantime, if we can be of any further assistance, please do not hesitate to contact the Help Team on 0845 6588 663, option 5.
Fiona - Help Team
www.gemporia.com
Отзывы о товаре
Дата покупки: 02/06/2014
0
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Надежный клиент
12 years ago
excellent service as always
Отзывы о товаре
Дата покупки: 02/06/2014
0
Поделиться
Надежный клиент
12 years ago
Presenter was most helpful to show my requested pieces.
Отзывы о товаре
Gem Collector UK
Gem Collector UK
12 years ago
Thank you for your feedback and thank you for taking the time to speak with us regarding this.
Once again, we’re sorry to hear that you were not happy with the colour of this. As advised, we can see that this was authorised for refund on 06/06/2014, so the funds should be in your account shortly.
Should you have any queries, please feel free to contact our Help Team.
charlie_Help Team
WWW.gemporia.com
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
