The flowers arrived on time. However, the quality was very poor.
Freesias were in full bloom, on the edge, and they lasted two days before being very obviously past their best and not worth...
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Customer Service Team
Flowers Direct
9 years ago
Good Morning
Thank you for leaving us feedback. Please accept my apologies that the flowers delivered were of poor quality. The item you ordered is guaranteed for 5 days from the delivery date. Unfortunately, it is now out of our guarantee and I am not able to investigate into this for you. Your comments will be fed back to the relevant parties.
Rhian
Отзывы о товаре
Дата покупки: 08/04/2017
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TC
Trusted Customer
Подтверждено Feefo
9 years ago
Что Trusted Customer сказал(-а) о Flowers Direct:
These were actually a replacement for flowers that dies a bit too early in my opinion that I had purchased for Mothers Day. They sent out this bouquet - much better quality - lasted longer so because...
The flowers arrived on time and were beautiful however the roses died within 24 hours despite being put straight in water. The freesias lasted only a day longer. A real shame.
Customer Service Team
Flowers Direct
9 years ago
Hi
Thank you for leaving us feedback. I am very sorry to hear of the disappointment caused. Our items containing roses are guaranteed for 5 days from the date of delivery. Unfortunately, due to the time passed since delivery was made I am unable to look into this further. I will make sure that your comments are fed back to the relevant departments.
I ordered some flowers for mothers day, they arrived and they were all dried up, so my mum complained and then another bunch was sent. This bunch was again dried up, so again complained and then...
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Customer Service Team
Flowers Direct
9 years ago
Morning
Thanks for taking the time to leave us feedback. Please accept my apologies that the flowers delivered were not up to our usual standard. I will make sure that your comments are addressed through our quality assurance programme. Please accept my apologies once again.
The flowers were delivered when they said they would be. They were in very good condition, well- packaged and beautifully -presented. My mother was delighted.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
