Thanks for your feedback. I am sorry to hear the flowers died overnight. This should not happen. I have tried to contact you to discuss this but had to leave a voicemail and have also sent an email to you.
Excellent service well impressed with the service thank you.
Отзывы о товаре
Дата покупки: 09/04/2017
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TC
Trusted Customer
Подтверждено Feefo
grantham
9 years ago
Что Trusted Customer сказал(-а) о Flowers Direct:
The roses were poor as I was throwing some away on the day after receipt.
Customer Service Team
Flowers Direct
9 years ago
Morning
Thank you for your feedback. I am sorry to hear of the poor quality roses delivered. The item you ordered is guaranteed for 5 days from the date of delivery. Due to the time passed since delivery was made, I cannot look into this for you. I will make sure that your feedback is addressed through our quality assurance programme.
Rhian
TC
Trusted Customer
9 years ago
The comment hardly addresses the poor quality bearing in mind the flowers must have been dying before despatch.
Surprised at this service frpm Interflora.
Shall not use again
I booked a bouquet of flowers online, for a particular reason, of lilac roses and white freesias - from a large selection of different flower arrangements. What was delivered was a bouquet of lilac...
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Customer Service Team
Flowers Direct
9 years ago
Good morning, thank you for taking the time to leave feedback for us. I can see you contacted us directly and my colleague was able to help try put this right.Kind regardsDarren
Дата покупки: 12/04/2017
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Надежный клиент
Подтверждено Feefo
9 years ago
I didn't get a confirmation mail that my purchase had been delivered. The courier didn't notify the recipient that they had put the delivery in a safe place so they didn't find it until I told them...
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Customer Service Team
Flowers Direct
9 years ago
Good morning, thank you for taking the time to leave feedback for us. I can see you contacted us directly and my colleague was able to help try put this right.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
