Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ExoticDirect | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 1,979 отзывов

Надежный клиент

Подтверждено Feefo

1 year ago

Great company

Friendly service Easy to deal with any issues.

Amy

ExoticDirect

1 year ago

Hello, Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service. Kind regards The Exotic Direct Team

Mrs Zaynab Khan-Dyer

Подтверждено Feefo

Blackburn

1 year ago

Что Mrs Zaynab Khan-Dyer сказал(-а) о ExoticDirect:

So simple

Easy and straight forward. All renewal documents emailed to me, quickly scanned for policy number check and payment schedule. Moved to the folder holding all documents for my pet

Catherine

ExoticDirect

1 year ago

Hello, Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service. Kind regards The Exotic Direct Team

Miss Ingrid Dickinson

Подтверждено Feefo

Leeds

1 year ago

Что Miss Ingrid Dickinson сказал(-а) о ExoticDirect:

Fairly easy to sort out my enquiry out helpfull

Amy

ExoticDirect

1 year ago

Hello, Thanks for taking the time to leave feedback, it's much appreciated. Kind regards The Exotic Direct Team

Ms Gillian Prime

Подтверждено Feefo

Stockport

1 year ago

Что Ms Gillian Prime сказал(-а) о ExoticDirect:

Brilliant pet insurance company

Claims are processed quickly and efficiently, with helpful updates along the way. All of the staff who deal with your calls are so helpful and always friendly. This company has been a godsend to me...

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Amy

ExoticDirect

1 year ago

Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team and claims department will be so happy to hear this. Kind regards The Exotic Direct Team

Надежный клиент

Подтверждено Feefo

1 year ago

top of the tree insurer for me .

first time iv ever used a claim with a pet insurer and im amazed how fast the process was from start to end and good call staff always helpfull . many thanks for everthing .

Amy

ExoticDirect

1 year ago

Hello, We aim to make claiming with us a better experience than with insurance providers and are so pleased to hear its working. Many thanks. Kind regards The Exotic Direct Team

Mrs Michelle Smith-Whelan

Подтверждено Feefo

Northampton

1 year ago

Что Mrs Michelle Smith-Whelan сказал(-а) о ExoticDirect:

Have received good service, and always been kept in the loop

Amy

ExoticDirect

1 year ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Надежный клиент

Подтверждено Feefo

1 year ago

Great service

The service is great with exotic direct. They send through all information by your preferred preference, and the information given is easy to understand. They were also very helpful when I had a...

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Amy

ExoticDirect

1 year ago

Hello , Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:Kind regards The Exotic Direct Team

Mrs Lesley Smithers

Подтверждено Feefo

Orpington

1 year ago

Что Mrs Lesley Smithers сказал(-а) о ExoticDirect:

Great company

Always really helpful and compassionate understanding. Specially when we lost our dragon recently. We have our budgie with you so feel assured and happy with the service thank you x

Amy

ExoticDirect

1 year ago

Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this! Kind regards The Exotic Direct Team

Miss Kate Rathbone

Подтверждено Feefo

Widnes

1 year ago

Amy

ExoticDirect

1 year ago

Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

Надежный клиент

Подтверждено Feefo

1 year ago

Awesome

Very quick to sort out my vets bill Hassle free and worked well with my vet. Prompt payment so stress free

Amy

ExoticDirect

1 year ago

Hello, Thanks for the great feedback on our claims service. Kind regards The Exotic Direct Team

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