Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ExoticDirect

Просмотр всех 1,994 отзывов

Miss Becky Page

Подтверждено Feefo

4 years ago

Загруженные мультимедийные материалы

Посмотреть все мультимедийные материалы (5)

Что Miss Becky Page сказал(-а) о ExoticDirect:

Excellent

Excellent service

Nathan

ExoticDirect

4 years ago

Good Afternoon Becky, Thank you for rating us 5*s! Happy to hear that you found the service to be excellent. Kind regards, The Exotic Direct Team.

Надежный клиент

Подтверждено Feefo

4 years ago

Thoroughly recommended.

Always excellent professional and friendly service!

Nathan

ExoticDirect

4 years ago

Good Afternoon, Thank you for rating us 5*s! Lovely to hear that you found the service to be friendly and professional! Kind regards, The Exotic Direct Team.

Mr Warren Weldon

Подтверждено Feefo

4 years ago

Что Mr Warren Weldon сказал(-а) о ExoticDirect:

Excellent service

Yeah I would recommend Exotic Direct. When my greenwing died,they made it as stress free as possible. Was very thankful for that

Nathan

ExoticDirect

4 years ago

Good Afternoon Warren, Thank you for rating us 5*s! We are very sorry to hear about your loss. We are happy to hear we made the experience as stress free as possible however. Kind regards, The Exotic Direct Team.

Mrs Alison Wrigglesworth

Подтверждено Feefo

4 years ago

Что Mrs Alison Wrigglesworth сказал(-а) о ExoticDirect:

Good website

Very good website and recommendations for them from friends.

Nathan

ExoticDirect

4 years ago

Good Afternoon Alison, Thank you so much for rating us 5*s! Kind regards, The Exotic Direct Team

Надежный клиент

Подтверждено Feefo

4 years ago

Great Exotic Pet Insurance

This is a Good exotic insurance policy, I have been with them for 6-7 years, they always make you aware if their prices increase or decrease, I cant answer too claiming as I've not claimed any...

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Nathan

ExoticDirect

4 years ago

Good Afternoon, Thank you so much for the 5* Review! We are pleased to be able to offer you the piece of mind that insurance provides! Kind regards, The Exotic Direct Team.

Надежный клиент

Подтверждено Feefo

4 years ago

Great insurance for exotic pets

Luckily I've never had to use my insurance but all the information is always clearly communicated so I know what I need to do and how much I'm paying

Nathan

ExoticDirect

4 years ago

Good Afternoon, Thank you so much for rating us 5*s! We really appreciate the time taking to leave us this review and are very happy to hear that the information is clearly communicated! Kind regards, The Exotic Direct Team.

Mrs Mariska Dickinson

Подтверждено Feefo

4 years ago

Что Mrs Mariska Dickinson сказал(-а) о ExoticDirect:

Seemless. No problem with renewal.

Nathan

ExoticDirect

4 years ago

Good Afternoon Mariska, Thank you so much for the 5* Review! Lovely to hear that the renewal process was seemless! Kind regards, The Exotic Direct Team.

Miss Victoria Dewar

Подтверждено Feefo

4 years ago

Что Miss Victoria Dewar сказал(-а) о ExoticDirect:

Found what I needed easily

Nathan

ExoticDirect

4 years ago

Good Afternoon Victoria, Thank you for the 5* Review! Very happy to hear the process was an easy one! Kind regards, The Exotic Direct Team.

Miss Jade Wise

Подтверждено Feefo

4 years ago

Что Miss Jade Wise сказал(-а) о ExoticDirect:

Good

Good customer service, quick reply and my problem got solved quickly

Imane

ExoticDirect

4 years ago

Hello Jade,Thank you for rating us 5*s!We are very pleased to hear that your problem was resolved swiftly.We will make sure to pass on your feedback to the officer We are sure it will make her day.Kind regardsThe Exotic Direct Team

Надежный клиент

Подтверждено Feefo

4 years ago

The documentation received wasn’t particularly clear. I have made payment via BACD but still haven’t received any renewal documentation

Imane

ExoticDirect

4 years ago

Hello,Thank you for taking the time to give us your feedback.And thank you for taking my call earlier today.We hope that your concerns about your renewal documents and your BACS Payment are now clarified.If you need any assistance in the future please don't hesitate to call or email us .Kind regardsThe Exotic Direct Team

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