Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ExoticDirect

Просмотр всех 1,994 отзывов

Mrs Tammy Grierson

Подтверждено Feefo

4 years ago

Что Mrs Tammy Grierson сказал(-а) о ExoticDirect:

Lovely friendly quick and easy service. Reasonable quotes too

Mia

ExoticDirect

4 years ago

Hi Tammy, Thank you for taking the time to review! We are glad you found everything quick and easy! Kind regards, The Exotic Direct team.

Надежный клиент

Подтверждено Feefo

4 years ago

Excellent customer servie

Seamless renewal and excellent service when need to contact them.

Mia

ExoticDirect

4 years ago

Good afternoon,We are glad you were happy with the service, thank you for taking the time to review!Kind regards,The Exotic Direct team.

Надежный клиент

Подтверждено Feefo

4 years ago

Easy and clear service

Very quick service, and clear about what is provided.

Mia

ExoticDirect

4 years ago

Good afternoon,We are glad we were able to help, thank you for taking the time to review!Kind regards,The Exotic Direct team.

Mrs Stacey Eckersley

Подтверждено Feefo

Chorley

4 years ago

Что Mrs Stacey Eckersley сказал(-а) о ExoticDirect:

Fantastic service

Such an easy experience, I had no problems what so ever with Exotic direct paying the vets fees when my parrot had to undergo an operation. The vets completed the paperwork and there was no questions...

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Gabriella

ExoticDirect

4 years ago

Good morning Stacey, Thank you for taking the time to write such a lovely review. We are so pleased to hear you found our service fantastic! All the best, The Exotic Direct Claims Team.

Mr Colin Rees

Подтверждено Feefo

4 years ago

Что Mr Colin Rees сказал(-а) о ExoticDirect:

Nice chap dealt with my insurance for my African grey

Yes highly recommended

Mia

ExoticDirect

4 years ago

Good afternoon,We are happy to have been able to help, thank you for taking the time to review!Kind regards,The Exotic Direct team.

Vicki

Подтверждено Feefo

Vale of Glamorgan

4 years ago

Что Vicki сказал(-а) о ExoticDirect:

.Visit to the vets

Had a tortoise with a bad leg which I had to take to the vets recently. Vets bill was paid promptly.

Gabriella

ExoticDirect

4 years ago

Good morning Vicki, Thank you for taking the time to leave a review. We are very happy to hear you found our claims process prompt. Have a lovely weekend. The Exotic Claims Team.

Miss Maggie Mallon

Подтверждено Feefo

4 years ago

Что Miss Maggie Mallon сказал(-а) о ExoticDirect:

Claim

My claim was delt with quickly and without any fuss

Gabriella

ExoticDirect

4 years ago

Good morning Maggie, We are so pleased to hear you found our claims process quick and fuss free. Thank you for taking the time to leave a review. We hope you enjoy your weekend. All the best, The Exotic Claims Team.

Mrs Elizabeth Bundy

Подтверждено Feefo

St Asaph North Wales

4 years ago

Что Mrs Elizabeth Bundy сказал(-а) о ExoticDirect:

Always there when you need them

I have turned to Exotic Direct twice once when I lost my beloved Galah Chico when he was onlly 5 and again more recently when Louie my African Grey wasn’t well on on both occasions there response was...

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Imane

ExoticDirect

4 years ago

Hello Elizabeth,Thank you for rating us 5*s!We are very pleased to hear that you put your trust in us and we did not disappoint.We hope for your little friends to never have to use our services but we are more than happy to assist you anyway we can and try to make it easier for you in difficult times.Kind regardsThe Exotic Direct Team

Michelle

Подтверждено Feefo

Edinburgh

4 years ago

Что Michelle сказал(-а) о ExoticDirect:

Quick and easy support

Quick response when looking for support. Lost my beloved parrot after being sold to me with an incurable disease I wasn’t aware of. During a heartbreaking time, Exotic made the process quick and...

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Imane

ExoticDirect

4 years ago

Hello Michelle,Thank you for rating us 5*s!We are sorry for the loss of your friend, please accept our condolences.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team

Надежный клиент

Подтверждено Feefo

4 years ago

When i rang up to ask about my policy on thursday 25th november 2021 the man i spoke to was lovely. Compassion for my situation and clarity of how the policy works.

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you were able to get the assistance you were looking for.Kind regardsThe Exotic Direct Team

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Что такое награды Trusted Service Awards

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