Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ExoticDirect

Просмотр всех 1,993 отзывов

Надежный клиент

Подтверждено Feefo

4 years ago

So easy to set the policy up email with all the details was really quickly sent all in all good price

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you were able to set your policy up rather quickly and also that you are satisfied with our prices.Kind regardsThe Exotic Direct Team

Mr Bradley Jefferies

Подтверждено Feefo

4 years ago

Что Mr Bradley Jefferies сказал(-а) о ExoticDirect:

Helpful

They helped and was very helpful and quick to answer the phone.

Imane

ExoticDirect

4 years ago

Hello Bradley,Thank you for rating us 5*s!We are very happy to hear that you find our services swift and helpful.Kind regardsThe Exotic Direct Team

Mr Michael Weston

Подтверждено Feefo

4 years ago

Что Mr Michael Weston сказал(-а) о ExoticDirect:

After recently adopting 2 parrots i decided to take out insurance for them incase they required vet treatment in the future, i was expecting a lengthy application and an expensive policy, neither...

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Imane

ExoticDirect

4 years ago

Hello Michael,Thank you for rating us 5*s!We are very pleased to hear that you are recommending us.We try to offer the best service and product at the best price point.Kind regardsThe Exotic Direct Team

Надежный клиент

Подтверждено Feefo

4 years ago

Reasonably simple process to put in a claim. Unfortunately my health issues made it a slow process getting the paperwork done. But all in all pretty good.

Mia

ExoticDirect

4 years ago

Good Morning,We are happy we were able to help with your claim, thank you for taking the time to review!Kind regards, The Exotic Direct team.

Надежный клиент

Подтверждено Feefo

4 years ago

Good product

Good product, as promised

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are happy to hear that you are satisfied with our product.Kind regardsThe Exotic Direct Team

Mr Adrian Wicks

Подтверждено Feefo

Norwich

4 years ago

Что Mr Adrian Wicks сказал(-а) о ExoticDirect:

Efficient processing of my claim.

The whole process was worry free. There was no argument and it was quick. I even had a phonecall where a member of Exotic Direct staff put me at my ease.

Gabriella

ExoticDirect

4 years ago

Good morning Adrian, Please accept our sincere condolences. Thank you for taking the time to leave a review. We are so pleased to hear you found our claim process efficient and that we were able to put you at ease. All the best and have a lovely weekend, The Exotic Direct Claims Team.

Miss Meghana Pathak

Подтверждено Feefo

4 years ago

Что Miss Meghana Pathak сказал(-а) о ExoticDirect:

Great service

Imane

ExoticDirect

4 years ago

Hello Meghana,Thank you for rating us 5*s!It's always good to hear that you received great customer service from our team.Kind regardsThe Exotic Direct Team

Mrs Marie Barclay

Подтверждено Feefo

4 years ago

Что Mrs Marie Barclay сказал(-а) о ExoticDirect:

Great service

Your call handler was great and helped me get what o needed sorted out

Imane

ExoticDirect

4 years ago

Hello Marie,Thank you for rating us 5*s!We are very pleased to hear that you were able to get the help you needed from our customer service advisor.Kind regardsThe Exotic Direct Team

Miss Annabel Barker

Подтверждено Feefo

4 years ago

Что Miss Annabel Barker сказал(-а) о ExoticDirect:

Always helpful and give advice

Fantastic service

Imane

ExoticDirect

4 years ago

Hello Annabel,Thank you for rating us 5*s!We are happy to hear that you received fantastic customer service from our team.Kind regardsThe Exotic Direct Team

Надежный клиент

Подтверждено Feefo

4 years ago

Fast response witth good breakdown details of settlement amount Would certainly recommend to family and friends

Alec

ExoticDirect

4 years ago

Thank you for giving us this positive review and also for taking the time to add these comments. We're pleased to hear that you were happy with the response time and also the settlement breakdown that was provided. It's also great to know that you feel able to recommend us to family and friends. If we can be of any further assistance, please do not hesitate to contact us and we'll be very happy to help in anyway that we can.Best regards,The Exotic Direct Pet Insurance Team

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Что такое награды Trusted Service Awards

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